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Cost effective, and it's easy to manage multiple ventures in the user experience. Love it!
We like using Chatwoot, really fair price with good technology. Great Zendesk and Intercom alternative for startups.
I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.
It would be 5 stars, but we are experiencing issues with it disconnecting, so our agents appear offline. Chatwoot suggested this was a known issue, but for us it is not resolved. After a hard refresh its fine again, for a while. A desktop version would also go a long way to solve this!
Very nice platform which is easy to use. Appreciate also the mobile app.
