Canny

Build better products with customer feedback

4.2•19 reviews•

408 followers

Build better products with customer feedback

4.2•19 reviews•

408 followers

Visit website

Project management software

•

Team collaboration software

•

Survey and form builders

•

User research

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.

Canny reviews

The community submitted 19 reviews to tell us what they like about Canny, what Canny can do better, and more.

4.2

Based on 19 reviews

Review Canny?

Canny is praised for its ability to streamline user feedback and prioritize product development. Makers of Recall highlight its role in aligning their roadmap with user needs and maintaining a transparent changelog. My Good Week appreciates the ease of gathering feedback without development effort. Users find Canny effective for organizing feedback and enhancing user-focused development, though some note challenges with duplicate entries and integration. Despite some criticism about public roadmaps, Canny remains a valuable tool for feedback-driven product management.

+16

Summarized with AI

Pros

user feedback collection (4)

community engagement (3)

customer-driven development (3)

feature request tracking (3)

public changelog (2)

Pros

Cons

Reviews

Founder Reviews only

Helpful

Sankari Nair

used Canny to build Recall

Recall

(1,323 points)

Our latest launch was truly a milestone—and it was entirely driven by Canny, our #1 most requested feature. Canny has been absolutely essential in helping Recall stay laser-focused on what our users need most, guiding both our product development and community engagement. Here’s how we leverage Canny to build better products: Users Drive Our Roadmap: Every feature request funnels through Canny, where our engaged community actively upvotes the ideas they care about. This democratic process helps us prioritize the features that will deliver the biggest impact. User Insights Shape Development: Before writing a single line of code, we dive back into Canny to read user comments and gather context. We often follow up directly with requesters or top voters to clarify edge cases and uncover deeper insights that influence our solutions. Transparent Changelog: We document every Recall update in our public changelog on Canny, keeping our community informed and connected to what’s improved—and what’s coming next. Pro tip: If you’re using Canny, tag feedback by customer persona or use case early on. It makes spotting trends easier and helps tailor your communication. We also evaluated tools like Trello, Notion, and Productboard, but found Canny hit the perfect balance for our early-stage startup: lightweight, community-friendly, and laser-focused on feedback-driven roadmaps. If you want to build a truly customer-centric product, whether you’re just starting out or already established, we highly recommend giving Canny a try.

Report

17d ago

Mathieu Bayou

used Canny to build ai_licia For TikTok Live

ai_licia

(78 points)

Helping us to build stronger relation with our community to evolve our product.

Report

1mo ago

Sankari Nair

used Canny to build Recall Augmented Browsing

Recall

(1,218 points)

Canny has been instrumental in Recall’s product iteration and community management, helping us stay closely aligned with what our users truly need. Here’s how we use it: Users drive our roadmap – All feature requests are tracked through Canny, and our highly engaged community actively upvotes the ones they care about most. This helps us prioritize the features that will have the biggest impact. User insights shape development – Before we start building, we return to Canny to dive into user comments and context. We often follow up 1:1 with those who submitted or upvoted the request to clarify edge cases and uncover deeper insights. Transparent changelog – Every update to Recall is documented in our public changelog on Canny, giving our community a clear, accessible record of what’s improved and what’s coming next. Tip: If you’re using Canny, make it a habit to tag feedback to specific customer personas or use cases—it’ll help you spot patterns faster and communicate updates more effectively. We also looked at tools like Trello, Notion, and Productboard, but found Canny hit the sweet spot for early-stage teams: lightweight, community-friendly, and purpose-built for feedback-driven roadmaps. We highly recommend Canny for any early-stage company—and even established ones—looking to build a truly customer-driven product roadmap.

Report

6mo ago

Mathieu Bayou

used Canny to build

ai_licia

(112 points)

Community is a center part of our values and Canny helps us to build stronger relation with our members by offering a comprehensive solution to have a collaborative and public roadmap. Thanks Sarah!

Report

7mo ago

Fabio Saviozzi

used Canny to build

Enhance-d

(75 points)

The team really likes the ability to work collaboratively while remote

Report

9mo ago

Slava Minamoto

used Canny to build

My Good Week

(721 points)

User feedback without any development effort

Report

10mo ago

Junqueror

used Canny to build

BreadCrumbs

(88 points)

It's perfect for keeping track of feature requests and bug reports, making product development more user-focused. I use Canny to directly engage with my user base and prioritize updates

Report

1yr ago