used this to build
Recall(1,262 points)
Canny has been instrumental in Recall’s product iteration and community management, helping us stay closely aligned with what our users truly need. Here’s how we use it:
Users drive our roadmap – All feature requests are tracked through Canny, and our highly engaged community actively upvotes the ones they care about most. This helps us prioritize the features that will have the biggest impact.
User insights shape development – Before we start building, we return to Canny to dive into user comments and context. We often follow up 1:1 with those who submitted or upvoted the request to clarify edge cases and uncover deeper insights.
Transparent changelog – Every update to Recall is documented in our public changelog on Canny, giving our community a clear, accessible record of what’s improved and what’s coming next.
Tip: If you’re using Canny, make it a habit to tag feedback to specific customer personas or use cases—it’ll help you spot patterns faster and communicate updates more effectively.
We also looked at tools like Trello, Notion, and Productboard, but found Canny hit the sweet spot for early-stage teams: lightweight, community-friendly, and purpose-built for feedback-driven roadmaps.
We highly recommend Canny for any early-stage company—and even established ones—looking to build a truly customer-driven product roadmap.
