How many times have you abandoned an online purchase because you had a simple question but no easy way to ask it? 🤔 How many times a live chat looked like a fast way to have your answers but you got lost filling the details and waiting for a never showing up agent? 🤔 👋 Hey Makers! I'm Luca and I’m the co-founder of Zipchat.ai. 🚀 Zipchat.ai was born out of a simple idea: Help e-commerce businesses increase their sales conversion rates and create delightful engagement experiences for their store visitors, all 100% AI- powered. A study by Forrester Research found that 53% of U.S. adults are likely to abandon an online purchase if they can't find a quick answer to their questions. Additionally, 73% of consumers stated that valuing their time is the most important thing a company can do to provide a good online customer service (Source: Forrester - https://try.zipchat.ai/forrester). That’s why we built a 100% AI-powered chat solution for e-commerce. It can be trained with external sources like PDFs, txt, links, websites and CSV to provide even more context to the AI. It takes 30-seconds or less to install with a native Shopify App, or a couple minutes on other CMSs. The product went live a couple of months ago and hundreds of Shopify and Shopify Plus merchants have joined us so far. The results is shoppers turn into customers having access to all the information they need, regardless of the language they speak. 🟢 KEY BENEFITS FOR ONLINE SHOPPERS: * 🤖 Get instant answers: Shoppers can quickly find out more about products, shipping, and more. * 🌐 24/7 help: Even if the team is asleep, on vacation, on bank holiday, or just overwhelmed, Zipchat can answer questions anytime. * 🗣️ Speak your language: Get help no matter which language you speak. * 💼 No long forms: Don't waste time filling out details just to ask a question. * 📘 Knowledge-rich: It can pull info from various sources, so answers are detailed. * 💡 Product suggestions: It might recommend products that go well with what you're looking at and your needs. * 🌟 Improved shopping: A smoother experience without hurdles and waits. * 🔧 Easy to use: Simple chat interface that feels familiar. * 🚀 Quick issue resolution: Problems or concerns? Get them sorted out fast. 🟢 KEY BENEFITS FOR MERCHANTS: * 🛍 Boosted Sales: Convert more visitors into customers with timely responses. * 📚 Train your AI: train your AI with your Knowledge Base, correct answers over time to make it perfect. * 🤖 Instant Query Handling: Address customer questions immediately, reducing purchase abandonment. * 🌐 24/7 Support: Even when you're offline, Zipchat ensures customers get their questions answered. * 🚀 Enhanced User Experience: Seamless chat experiences that keep users engaged. * 💬 Effective Upselling: Leverage chat to introduce customers to complementary products. * 🛠 Easy Integration: Zipchat smoothly integrates with your existing e-commerce setup (native App on Shopify, manual on other CMS for now). * 🌟 Feedback Loop: Gather and act on feedback, continually improving your offerings. * 🔒 Safe and Secure: Ensures customer data privacy, building trust with your users. * 🌍 Universal Application: Whether local or global, Zipchat can talk to all your customers. 🟢 WHO IS IT FOR? * 🛍️ E-commerce businesses: Enhance sales and customer support with an AI chat. 🟢 SEE IT IN ACTION (it’s the small chat usually on the bottom right corner)? - https://www.optimoz.com.au - https://thaely.com - https://lepetitlunetier.com - https://thecrystalbabes.com 🟢 OUR JOURNEY: From late-night coding sessions to our first beta user feedback, the journey has been incredible. We’ve laughed, learned, and iterated based on real user needs. 🟢 MAKERS:  - @mikeinai - @carlobellati - Me, @lucaborreani 🟢 SPECIAL OFFER: For our special Product Hunt launch, we're offering a recurring 20% discount on the subscription with the COUPON CODE: PH20OFF. 🎉 🟢 FEEDBACK? We're here to listen and evolve. If you've got suggestions, questions, or any feedback, drop them below. Feel free to reach out, Luca P.S. Experience it for yourself. Every plan comes with a 7-Day trial and you can use the PH20OFF coupon code. P.S.S.: Here some useful links:  🔗 https://zipchat.ai/ 🔗 https://apps.shopify.com/zipchat 🔗 https://www.capterra.com/p/10014...

Luca Borreani

Zipchat AI

Maker

📌

1yr ago

Michele Pomposo

Tiledesk

@mikeinai @carlobellati @lucaborreani congrats guys for your launch! is it your first one? :-)

Yes @michelepomposo :) love the platform and the feedbacks we're getting

Nastassia

Scade.pro

@mikeinai @carlobellati @lucaborreani Impressive stuff! How do you handle AI training?

Carlo Bellati

Thanks @julia_zakharova2 !

Gabe Moronta

Visla

@mikeinai @carlobellati @lucaborreani Congrats team on the launch! Wish you all the success, simple follow-through is indeed a secret that has needed solving, good luck!