Desku has received overwhelmingly positive feedback for its AI-powered customer support automation platform. Users appreciate its user-friendly interface and the ability to streamline customer interactions by uniting social media inboxes and emails in one place. The platform's smart AI features, such as the chatbot builder and email/live chat management, are highlighted for enhancing productivity and efficiency. Reviewers commend the continuous updates and the dedication of the Desku team to improve the platform. Overall, Desku is seen as a valuable tool for businesses looking to optimize their customer support processes.
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