Customerly

The AI Customer Service Solution You Can Trust

155 followers

Customer support tools•Automation tools•CRM software•AI Chatbots

Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.

This is the 5th launch from Customerly. View more

Customerly Aura

AI assistant for support teams

Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.

Free Options

Launch tags:

Productivity•SaaS•Artificial Intelligence

Launch Team

Luca Micheli

Customerly

Maker

📌

Ciao fellow Makers 👋 Has been a while since our last PH launch and we are super excited to share with you Customerly AI 🪄 After 7 years of building support tools and staying away from creating bad experiences with dumb chatbots, we decided to revolutionize this industry. How? Let’s start from the problems traditional chatbots have: - Cannot reply to basic support queries - Keep customers in endless loops - Waste customer's time - Push customers away We thought of supporting chatbots the other way around. Let express your customers the way they do, and let Customerly AI do the magic for you and your team. Our AI Assistant is capable of sharing detailed, in-depth conversational responses to your customers in less than 30 seconds. We built it to use only your knowledge base and canned responses. She has a strict high confidence sharing policy. This means that you can be sure, she will share only responses she’s very confident about. And if she’s not confident enough? Well, she’ll escalate to your human team. This way you can reduce up to 50% your repetitive support requests. And what about complex cases? We got you covered. With Intent recognition and missions, you can train Aura to achieve any complex case in no time. With Aura, our AI assistant for Support teams you will support customers in any language in the world in less than 30 seconds. No more dumb prompts from chatbots. More satisfied customers and fewer expenses for your business. What was your worst experience with a support chatbot? How do you thing we can improve it?

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1yr ago

Felix Scholz

fynk

💎 Pixel perfection

@luca_micheli Congrats on the launch, Luca & Team! 🔥 Love the bold video 😂

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1yr ago

Luca Micheli

Customerly

Maker

@fscholz Thanks Felix. We needed something bold to change this industry! Too many sh*tty chatbots out there sharing poor support replies.

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1yr ago

Gabriel

Bookmer

@luca_micheli Why have you not integrated the ChatBot into your own page customerly.io? I wonder, you are selling a product you do not use yourself?😅

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1yr ago

Luca Micheli

Customerly

Maker

@g_briel it has always been since day one ✌🏻

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1yr ago

Gabriel

Bookmer

@luca_micheli 100% not! Check your landingpage customerly.io there is no chatbot integration on the startpage?!

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1yr ago

Gianni Genovesi

Customerly

Maker

Hey, Product Hunters! We're the team behind Customerly Aura, and we're super excited to see Aura in the wild. Building this platform was a labor of love, driven by our frustration with existing tools that treated customer interactions as tickets rather than opportunities to connect. With Aura, we're setting a new standard for customer engagement by combining our advanced Conversational AI with intuitive marketing automation and satisfaction tools. We'd love to hear your thoughts, suggestions, or any questions you might have!

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1yr ago

Luca Micheli

Customerly

Maker

@gianni_genovesi Well said Gianni 👏 You and the rest of the team did incredible work to make this happen! I remember when I saw the first conversation fully handled by Aura at 40.000 feet... It was just magic. Thank you for being part of this amazing journey together 😍

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1yr ago

Giorgio Bertolotti

Customerly

Maker

Hello Product Hunt! We are excited to introduce Customerly Aura to you. From day one, our mission has been to revolutionize the way SaaS companies communicate with their customers. Personally, what I think is truly revolutionary is Aura's ability to adapt to the business context, chase its given mission, and figure out when it's the right time to quit and assign a conversation to customer support. Unbelievable. We are here to answer all your questions and look forward to hearing your thoughts and feedback!

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1yr ago

Luca Micheli

Customerly

Maker

@giorgiobertolotti you said it right Giorgio...The missions are one of the killer features of Aura. It's incredible what businesses can achieve with the mix of AI Intents + AI Missions + User data. Thank you for joining the team and being part of this exciting launch. We are looking forward to seeing where Aura will be in a couple of years! Let's rock 🪨🚀

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1yr ago

Customerly Launches

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Customerly is highly praised for its seamless integration of AI in customer support and marketing automation. Makers from Crono highlight its effectiveness in maintaining meaningful user connections through live chat and email campaigns. Users appreciate the platform's professionalism, customization options, and its ability to handle complex issues efficiently. Many find it indispensable for SaaS products and commend its smooth transition of complex queries to human teams. Overall, Customerly is seen as a valuable tool for enhancing customer satisfaction and reducing costs.