Chatwoot

Hey folks, I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering. What is Chatwoot? Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. What's new in Chatwoot 2.0? 2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc. How do we differentiate from other products? 🎡 Omni-channel interface, you don't have to switch between tools. ⚡ Increased productivity using command bar and keyboard shortcuts. 📥 Single dashboard for all your customer data. 📖 Open-source, self-hosted, and privacy compliant.

Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯

Congratulations @pranavrajs