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Zendesk for Startups — Every customer counts when you're a startup
Now, more than ever, it’s important to stay connected to your customers – and Zendesk is here to help with the Startups Program. Apply now to get all of Zendesk, free for 6 months, along with expert advice and hands-on support to get up and running in no time.
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It's pretty cool, but I don't understand what services do you offer. Btw, congrats for your launch!
@teodora_dobre Hey Teodora! If you want more information about the Zendesk Startups Program, feel free to email us at startups@zendesk.com and visit our website at zendesk.com/startups. More than happy to help walk you through our program.
Amazing API's and sunshine is very easy to use.
Pros:Amazing tool you talk to customers from different channels.
Cons:Not much.
Cringing at the URL " /campaign/product-hunt-q2-19/?ref=producthunt " , paid marketing team needs a bit of a refresh on promoted content...
@parkerituk We do support seed funding, our criteria is from seed to series A.
wow cool! Our team would like to try to use your service in working with our clients who want to launch their own startup!
I have Zendesk few years back, a really simple and efficient tool for Customer service. It's great to see that you've a dedicated plan for startups. I will be signing up soon for an upcoming product. Congrats on the launch.
Submitted the form few weeks ago, haven't heard back since, no option to use the code ZHUNT18 either. Signed up directly on the website to see if I could use the code 'ZHUNT18' but there was no option. Tried calling customer service and no response.
It was easy to get started using Zendesk, good templates to kick off with. Unfortunately the template system is very lacking and adding icons to your categories is done by tedious repetition of "if" loops against category ids in curlybars. Not very tech-friendly as you cannot use code blocks in the resource center. I submitted a vote on a 3 year old ticket in their system for this request, 6 months ago. Nothing new on that front as of today.
The startup code we had also got bounced off our account multiple times causing our helpdesk on a custom URL to go down. It was then only accessible from the customer dot zendesk URL. I would perhaps have recommended Zendesk if we had not been a tech startup with the needs for customisation.
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