p/visibility-by-embrace
Datadog-style dashes for mobile apps. Go beyond crashes...
Kat Manalac
Embrace — Crashlytics + Fullstory on steroids
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Embrace helps mobile devs find every error, recreate every session on command, and fix bugs in minutes. Think of those freezes during startup, broken purchases & unsolved crashes. Wish, Goat & OkCupid solve all of these with Embrace and debug so much faster.
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Eric Futoran (Fuf)
Hi everyone! Much thanks, Kat, for hunting and appreciate the support of YC! My name is Eric, co-founder of Embrace and previously of Scopely (Walking Dead, Yahtzee, Star Trek). Embrace was founded to improve every user’s mobile experience whether our own or mobile developers. When building games, I was the 'best' finder of bugs (as CxOs and PMs often are and to the chagrin of the mobile team). Outside of crashes, there was no feedback loop. Feature analytics and logging tools didn’t help. What I wanted was to look myself up on command and reproduce what occurred. Reproducing on mobile is impossible. Embrace tracks every user and every session so that you can recreate any session, good or bad. Think of us as user flows + logging + monitoring in one session visualized, along with a set of easy-to-use tools to proactively find every type of error. Upon implementing in 15 mins, developers always find unknown errors upon going live, and save over 40% of their time diagnosing and fixing bugs. We are lucky to have 30+ customers already, including Wish (solved their 2nd biggest crash), OkCupid (fixed an unknown bootstrap error), and Headspace (found a critical network call that should have fired but didn't - their server tools were blind). Looking forward to everyone’s feedback! Thank you!
Isaac Hui
@eric_futoran Super excited about this announcement! Love the product and we're always looking to improve!
Juan Carrillo
@eric_futoran Very excited to have this out! Looking forward to hearing people's feedback!
Kohei Hisakuni
@eric_futoran Embrace FTW! Excited for people to check out what we've been working on!
Fredric Newberg
@eric_futoran Very excited to share this with everybody and let you see the features that have led so many cool apps to integrate our service!
Edward Seim
@eric_futoran Much love for Embrace! Really excited for people to see all that we have to offer!
Jason Yeh
I dunno, @eric_futoran ...Crashlytics reports give us plenty of info to address our mobile bugs quickly ...said no one ever. Really excited for this. Congrats to you and your team!
Kohei Hisakuni
@jayyeh Haha had me in the first half. Thanks Jason!
Fredric Newberg
@jayyeh yeah, there are a lot of devs who are happy that they have more to work with now than just an unhelpful stack trace that somebody handed them, thinking that's all they need to fix the problem
Juan Carrillo
@jayyeh We also track things that you don't get in Crashlytics. We allow you to monitor 3rd party network requests that your backend team just simply doesn't have access to. This is more than just a crash reporting tool. It's a way to know what your app is doing once you release it into the wild.
Win Raguini
Congratulations @eric_futoran and team!! Our mobile team has been working closely with the team at Embrace (whattup @peter_shea1!) for the past few months and have seen amazing progress on their platform. We've gone from reluctant to ecstatic about using Embrace as part of our day-to-day workflow. Go team!!!
Fredric Newberg
@win_raguini thanks for the kind words! awesome to hear that Embrace is in your day-to-day workflow
Juan Carrillo
@win_raguini It's really cool to hear that you guys are getting so much out of it!
Isaac Hui
@win_raguinij Thanks for your support! We love helping mobile teams!
Tim Su
I really love the focus on making mobile development better - it's so hard to figure out what's going on with end user devices, so I'm looking forward to using this! Now please do the same for desktop apps :)
Koç Barış
It's an awesome product with powerful visibility and monitoring tools for mobile developers. It helped me to figure out some rare and hard to reproduce issues and errors in the wild. Impressed with how fast the data become available compared to other tools I experienced. Congrats to @eric_futoran and the team, also thanks for the friendly and helpful support!
Eric Futoran (Fuf)
@bariskoc Thanks Baris! Go Kuna!
Isaac Hui
@bariskoc Thanks for the kind words!
Blake Commagere
Love the comprehensive functionality out of the gate - nicely done! Historically, I've always cobbled together all of this functionality from a few different tools - having them all in one place is fantastic.
Eric Futoran (Fuf)
@commagere I need some random Elvis singer and beers!
Matias Boselli
Embrace has lots of metrics I've never seen before on a single tool. It really is a all-in-one product ! Looking forward to use it in our apps !
Edward Seim
@matias_boselli Apart from all the pages we have that show all our metrics, we have a page where you can put exactly the metrics you want.
Fredric Newberg
@matias_boselli we're excited to have you try it out!
Hamza
It would be really awesome to have something similar to web apps especially with memory usage. Congrats @eric_futoran and the team!
Teddy Rodriguez
Current user who has deployed Embrace in a production release for several weeks, targeting ~2M users in the US on both iOS and Android platforms Embrace provides a very helpful and responsive team to work with. The platform itself has many advantages over Firebase Crashlytics and we can get user behavior in much more detail with Embrace. The tool integrates very well into our QA process There are still several areas that the platform is continuing to develop, including improving dashboard design, easing SDK integration, and logging errors with custom stacktraces, but Embrace provides a solid start that is already giving us insight on how to improve our user experience
Eric Futoran (Fuf)
@teddy_rodriguez You made my day, seriously. Thanks Teddy!
Isaac Hui
@teddy_rodriguez Thanks for the feedback! We're definitely wanting to improve the dashboard design and the integration flow!
Rajiv Ayyangar
“Find every error” this is great! Congrats guys.
Eric Futoran (Fuf)
@rajiv_ayyangar There are a lot of errors with mobile apps...unfortunately for all of us :/
Rajiv Ayyangar
@eric_futoran yeah we really could have used this at Yahoo.
Juan Carrillo
@rajiv_ayyangar We capture network errors, crashes, OOMs, slow app performance, and more! We're super receptive to feedback, so let us know what we can do to make your life easier :)
Jason Sznol
We've been using Embrace in Timehop for the past few months and the insight it has provided into the user experience has been invaluable in helping us troubleshoot pain points for our users in the app; not to mention the support has been top notch! Very excited to see all the new features that will be added as the Embrace team grows!
Matheus Baumgart
@eric_futoran how does it compare with FullStory? I didn't get it.
Eric Futoran (Fuf)
@matheusbaumgart Hey! Since pure video on mobile is practically banned by Apple and shunned by Google, we are as close as you can get. Like FS, we track many of the user interactions and show them in a time-based + visual way. You can also look up and session and recreate them. Unlike FS, we show all the technical details (which are much more critical on mobile) along with the user interactions. We also take screenshots when we recognize an issue or error, or the developer can take screenshots when they decide to. (Plus video impacts the user experience as its technically intensive for the device to run.) does that make sense?
Megan Winter
Wow, you can seem OOMs....I need that! Where do i sign up?
David Stahl
@megan_winter You really should get on it! The tool shows OOMs and so much more! You should visit the website at www.embrace.io
vitaliyf
Embrace is quite a [r]evolution in mobile debugging, and I know the team has the engineering and product design chops to build an invaluable tool. Can't wait to start using it and see where it evolves.
Matt Cielecki
Great product! Eric and the Embrace team are building something special. Congrats guys!
Kohei Hisakuni
@akorda Thanks! Glad you find it useful!
Elliott Kipper
I love Embrace! They're my go to, and their support is super helpful and friendly.
Juan Carrillo
@kipper Glad to hear it!
Kohei Hisakuni
@kipper Thanks Elliot! The engineering team works really closely with the support team, so if you have suggestions on other things you want to see in the product let any of us know!
Fredric Newberg
@kipper awesome to hear! our support team will always go above and beyond
John Lombardo
Timeline view is awesome
Eric Futoran (Fuf)
@john_lombardo1 Thanks! Awesome catching up yesterday. Wheels in the house!
Juan Carrillo
@john_lombardo1 We've put a lot of hard work into it. Really glad you dig it!
Fredric Newberg
@john_lombardo1 glad you like the timeline! and we have more stuff in the pipeline to make it even more awesome :)
Isaac Hui
@john_lombardo1 awesome! It's a feature we think its super important
David Stahl
Looks neat! Looking forward to debugging with this tool.
Eric Futoran (Fuf)
@sqlsurfer We aim to make debugging faster on iOS and Android. Feedback appreciated!
Christine Hermawan
The dashboard looks awesome - excited to try out a mobile first tool!
Eric Futoran (Fuf)
@christine_hermawan1 Thanks! Let us know what you think!
Christine Hermawan
It's a mobile focused approach to debugging!
David Stahl
@christine_hermawan1 @megan_winter I know, right? I've been waiting for this since like forever.
Juan Carrillo
@christine_hermawan1 Our aim is to give you the same visibility that you have when you're debugging locally but now when your app is out in the wild.