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VB Engage 012 - Brian Solis, gazebo selfies, and how tech is changing our behavior — Where we pop virtual champagne with Brian's chat bot
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@briansolis Brian, thanks for the reply. You knew I have been following you since season 3 and David Batstone's episode was the first one I listened. And I then I listened to every single interview you ever produced. I can never thank you enough for being a part of I am today. You have a great impact on my life. God bless you!
Technology is accelerating, behaviors are changing, and thankfully there are people like Brian Solis around who can help make sense of it all. We talk to Brian about customer X-perience, champagne, and gazebo selfies (yep - you read that right), as well as dissecting the latest news, which includes debunking a well-worn stat about mobile apps.
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