Usersnap - From Feedback to Action — Usersnap's Bold Shift 🚀

👋 Hi Product Hunt — A note from Shannon, CEO of Usersnap.

We’ve made a big shift at Usersnap: from collecting feedback to actually helping product teams take action on it.

In my first few months here, one thing became clear: teams don’t need more tools — they need clarity. There are too many disconnected workflows slowing everyone down.

So we rebuilt Usersnap with a new focus:
Streamlined onboarding (17 steps → just 3)
Discovery workflows to spot user patterns fast
Expert templates to replace guesswork
AI that supports insights, not replaces them

This launch is about making feedback usable, actionable, and collaborative across product, design, and engineering.

I'd love to hear how you're closing the feedback loop in your teams — what’s working, what’s broken, and where you need help.

Thanks for checking out Usersnap 💙
We’re listening.