Usersnap is a customer feedback software to increase feedback from your users, as well as centralize issues and requests. Ship better product features with insights from user screen recordings and satisfaction mini-surveys. Get started within 20 minutes 🚀
Thanks @__tosh we’re so excited to be here 🎉
Hi to all you wonderful product people! I’m Josef, co-founder and CEO of Usersnap. And I have some fun facts and metrics to share about customer feedback with Usersnap!
🏢 Companies that collects feedback with us:
Microsoft, Canva, Freepik, Red Hat, Dynatrace, Runtastic, Cisco
🤑 Results they’ve achieved:
Doubled customer feedback in months. Reduced feedback management time by 70%.
📊 Our growth since last year:
2 million feedback items collected. Hit 100% MoM growth rate 3 times.
You can do the same by listening to customer feedback! Let’s #MakeFeedbackMatter 🙌
Cheers,
Josef
@__tosh@josef_trauner One beautiful fact of Usersnap is, that it works equally good for a freelancer and for large teams or organisations. Just like feedback is important on a personal level as well as on an organisational.
@pauloblob A special thank you to your kind words. We are also happy to have you as a customer. Thanks Paulo. I hope you like the way how Usersnap evolved recently.
Hi @pauloblob, I hope you're enjoying the custom translations feature! Which you can use for Brazilian Portuguese and customize the text on widget and forms. If you have any feedback on that, let us know!
kudos @ launching this release ?makers 🥳 super exciting!
the ability to act on user feedback is the secret sauce behind many of the best products and platforms out there. if you care about user feedback, Usersnap is worth checking out!
@__tosh Thanks Thomas. Secret sauces are used to cook the best meals but it also needs a good execution. Usersnap provides you with an easy-to-use software and helps you to bring your team on board with their existing workflows (share the user feedback via Slack, MS Teams, Jira etc) ... Kudos back to you for being an amazing supporter.
@__tosh totally agree to that, it's about the ability to act on that feedback.
An important step is to just start collecting feedback, it doesn't matter if you are still early and don't have that much tracking. One step after the other.
That's why our customers like is no matter if their organization is small or large.
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