The market leading user feedback platform just got better with a redesigned UI and new features! Now itβs even easier to capture in-app insights, prioritize features and resolve issues, faster!
Congrats on the launch! π You're absolutely right about the daunting back-and-forth between clients and product teams. We've encountered these sorts of challenges with our own clients too, even though we offer video production services and not software. There's always a need for better communication so I feel like a product like Userback is very helpful for SaaS companies. Is it possible to add your own options in the feedback filters?
@heleana Absolutely, I find that many organizations end up siloing their feedback and collating it in tools such as Sheets or Slack channels, which makes it harder to stay on top of user needs/wants or even issues.
Regarding the feedback filters, you can certainly filter on more fields and if you are identifying users against your own user database, you can use those fields to sort/filter feedback. More flexibility with searching and filtering is coming in the very near future :).
This looks awesome. Love that the tools for collecting user feedback have some so far in recent years, now it feels like there's no reason not to have a permanent link where users can help contribute directly to the product roadmap. The Userback UI looks really slick, nice work @jtobin
@alexzirbel Thanks Alex! I remember when feedback forms were really just a simple form on a website and they didn't really exist for SaaS companies, feedback was distributed through tools like Evernote or spreadsheets via customer-facing teams. I'm looking forward to seeing how this space evolves in the future.
Congratulations on the launch!. Using the userback from their initial launch. Incremental improvements in the functionality and UI changes are awesome. Helps the website to collect more feedback using this tool.
This product just gets better and better. I think we have used them all over the years and our favourite has just got a redesign. The best bit is we have yet to come across a client that has found a difficulty working with it.
Always loved the simplicity Userback brings to feedback collection. A game changer for creative, marketing, and web dev agencies. Definitely a best in class platform that just keeps getting better every cycle!
We have been using Userback since 2019 and it's an essential tool in our web development and maintenance process. We love the flexibility of the tool and the responsiveness of support. We use its integration capabilities to direct feedback to our ticket system. It helps us be more efficient internally and a hero to our customers.
Incredible feedback tool from an awesome team! I've been a user for several years and this team always brings sonething great to the table. Tons of value, excellent development pace, great new features, and reliable stability. Looking forward to many more years of use!
Wow, this is exciting news! The market-leading user feedback platform has taken a step further by introducing a redesigned UI and new features. The enhanced user experience will undoubtedly make capturing in-app insights, prioritizing features, and resolving issues faster and more efficient.
The redesigned UI is a great improvement, as it enhances usability and provides a fresh and modern look. It's fantastic to see that the platform is continually evolving to meet the needs of its users. With these new features, users will have even more tools at their disposal to gather valuable feedback, make informed decisions, and drive product improvements.
Kudos to the team behind this update for their dedication to improving the platform and creating a seamless user experience. I'm eager to explore the new UI and features, and I'm confident that they will greatly benefit both product teams and end-users.
Thank you for the update and for continually striving to deliver an exceptional feedback platform!
Best regards,
Wow, this is exciting news! The market-leading user feedback platform has taken a step further by introducing a redesigned UI and new features. The enhanced user experience will undoubtedly make capturing in-app insights, prioritizing features, and resolving issues faster and more efficient.
The redesigned UI is a great improvement, as it enhances usability and provides a fresh and modern look. It's fantastic to see that the platform is continually evolving to meet the needs of its users. With these new features, users will have even more tools at their disposal to gather valuable feedback. make informed decisions, and drive product improvements.
Kudos to the team behind this update for their dedication to improving the platform and creating a seamless user experience. I'm eager to explore the new UI and features, and I'm confident that they will greatly benefit both product teams and end-users.
Thank you for the update and for continually striving to deliver an exceptional feedback platform!
Best regards,
Userback