ridho tijan

Is there any financial impact of design failures?

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If we, as business owners, fail to lead the company, we risk losing profits and more. If the designer doesn't succeed in the design, will it incur any cost?

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Andreas Møller
Yes I 100% believe so, but it is very hard to measure. Your potential customers will most likely never say that the reason they chose not to buy was the design, but it will likely have had an impact on their decision
Žiga Kerec
Absolutely. Besides bad designs being off-putting to customers there is also a science behind checkout flows and button placements that lead to higher or lower conversion rates which directly translate to profit/cost.
Brian Hurst
There 100% is, because first impressions are EVERYTHING. Have you ever used a new product, gone to a new store/restaurant, or visited a new website where the initial experience was less than desirable? Did you have any interest in going back or giving it a second chance? What about the opposite, where the initial experience was amazing? Design is the same. If your design is poor, be it UX/UI, visual, etc., you're leaving a poor first impression, and that can absolutely impact whether or not you land a sale or retain users. Additionally, there are a lot of specific design choices that can drive more conversions for you. There's a reason why so many companies do A/B testing when it comes to advertising or marketing or user testing. Design choices will always have some kind of impact on the user, and that impact will inevitably be linked to cost.
Ben H
Yes, bad designs = bad development = bad UX. But the cost of hiring qualified designers is high. That's why we offer our services, because many startups don't want to incur the costs.
ridho tijan
@ben_h123 Hemm, logic. and how to make sure your design will be having good impact?
Ben H
@ridho_tijan Testing and feedback. Tech startups need to test and receive feedback from users frequently.
Elena Tsemirava
Yes, for sure. Use testing to find the best result.
Luna

Design isn’t just about aesthetics it's a critical factor in building trust and driving conversions, especially in the financial sector. When a financial service website suffers from design flaws, it can erode customer confidence and directly impact revenue. For example, even minor issues in user experience can deter potential clients from completing transactions or exploring additional services. Financial institutions that focus on clear, intuitive design tend to see improved customer engagement and lower abandonment rates