Nika

Is it beneficial to give trial access to the paid newsletter?

The situation that happened:


I see how some creators on Subtsack are monetizing their content (they have a section for subscribers who can pay to access articles, videos, and private chat).


My newsletter is free for the first two weeks. People who sign up receive it via email, and during this period, it is also freely available on the platform for everyone. After two weeks, access is closed publicly.


I tried to apply a weekly trial so that people could unlock articles from the archive and after the trial period has expired, they become paying subscribers.


However, this turned out to be ineffective, because a person opens the article they need, reads it, cancels the subscription, and then leaves. In this case, the 7-day free trial did not work for me. That is why I cancelled the 7-day trial and people are charged outright.


How do you approach subscription strategies regarding content (ideally a newsletter)?

It's not a tool, so I assume we need to approach these things differently.

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Stefano Monteduro
Trials are only useful if they help users realize that they need the product (in this case, the newsletter/articles) and lead them to subscribe. So it really depends on the content—if the articles are disconnected and don’t follow a coherent editorial line, users might just read what interests them and leave, as happened to you. That said, I don’t think that’s the case for you, as you seem very structured in your communication. I believe that those who used the trial, read the content, and then canceled were simply people who were unlikely to pay for access to that specific content anyway. A trial is always a double-edged sword, but it should be tested over a long period to see if it actually leads to an increase in subscriptions. And it should be analyzed as a whole, not just on a case-by-case basis. For example, if your newsletter grows by 10% per month for three months without a trial, but grows by 12% per month with a trial, you might still see many cancellations. However, in the end, you’ve gained a 2% increase in subscribers thanks to the trial. You could also run surveys among those who signed up and canceled, or among your entire community. Data makes every case different. Personally, I think trials are always a good option, especially if you believe your content is valuable.
Nika

@stemonte I think that I should create more "personalised" content it terms of my experiences, e.g. from my Forbes work because some insights could be valuable. But I already have some paying subs. Substack is quite poor when it comes to data. Mailchimp was better at it.

Stefano Monteduro
@busmark_w_nika without data it’s hard to make a good decision. Just try and see if something changes
Nika

@stemonte That's how I operate!

Stefano Monteduro
@busmark_w_nika I just subscribed to the newsletter, waiting for the free trial. 😂😂😂
Nika

@stemonte thank you! :D I would also welcome the topics you would like to read about! :D

Stefani Sparysheva

To make your newsletter subscription work better, give people a real reason to stay—offer more than just access to old content, try different paywall approaches, keep subscribers engaged with thoughtful perks, and make the subscription feel like it’s worth it with things like community access, special bonuses, or annual plans.

Nika

@stefaniya_sparysheva What would you welcome apart from archive access? :)

Stefani Sparysheva

@busmark_w_nika Great question! Apart from archive access, I’d welcome things like exclusive deep dives on certain topics, behind-the-scenes insights, Q&A sessions, community discussions, special reports, or even occasional interactive elements like live chats or workshops.