Subscribe
Sign in
General
p/generalShare and discuss tech, products, business, startups, or product recommendations
Start new thread
karishma shaik

How can users provide feedback or request new features?

by•

There are a few ways that users can provide feedback or request new features for a product: Contact the company directly: Most companies have a contact page on their website where users can reach out with feedback or feature requests. Use the product's built-in feedback mechanism: Many products have a built-in feedback mechanism, such as a feedback button or form, which allows users to easily provide feedback or request new features. Join a community or forum: Many products have an online community or forum where users can discuss the product, provide feedback, and request new features. Social media: Many companies have a social media presence and users can reach out to them with feedback or feature request through these platforms Email or phone support: Companies usually have an email or phone support to help their customers, users can reach out to these support channels with feedback or feature request. what ways your users contact you?

Add a comment

Replies

Best
Satish Kumar Veluri
We have used prodcamp for this purpose. It helps a lot.
Daniel Do
We automatically send emails to new years after 14 days to give us quick feedback for some credits to use on our platform. The form takes 5-7 minutes and give you enough to try our app in more depth. It’s absolutely amazing form of gathering feedback. At the same time, our specific target audience receives an automatic email from me to have a 30-minute call for 3 months of free credits. This gives me enough input for continuous discovery and to validate some of my assumptions before creating designs or making changes to them during user testing :)
Abdeljabbar Sfaoui
Users can provide feedback or request new features by contacting support team through various channels such as email, online forms, social media, or through an in-app feature such as a "Contact Us" or "Help" button. They can also post their feedback or feature requests on forums or community platforms related to the product...
Gaurav Parvadiya
We are using LoopedIn