One of my most used and most essential apps, I’d be lost without it, floating in a sea of untimely bus arrivals and cold hours of waiting. This is the app I trust with my well being, and my most recommended. I came to them with an issue last summer, customer service got back to me within a few hours and solved the issue within a week, and this was a BIG issue. A delightful,useful app run by delightful, capable people. 12/10
Pros:The best customer service I’ve seen in a long time, always reliable, every update makes noticeable change for the better.
Cons:A bit hard to use for first time bus users or those unfamiliar with how bus routes work.
Been using this app for years— before it let you use one app to plan rideshare and transit with one request; before it let you buy passes natively; before it was a single place to see all brands of scooter; before it automatically crowdsourced more accurate vehicle locations; before it showed docked bike station counts... And *even back then* it was a better transportation app than any other. Its native UI is a cross-industry leader, it handles problems well (getting frustrated right there with you when your bus is late), and it’s not owned by one of the five megacorporations. Transit team: I salute you. I hope you become the de facto travel app for the urban world.
Pros:Beautiful, fast, intuitive app that aggregates (and now combines!) all major transport into one: bus, scoot, Lyft, bike, etc. Essential.
Cons:No combined planning for transit+bike yet, but they’re already working on it. Also how does everyone I know not already use this?!