Nick Abouzeid

Stride - Atlassian's new group messaging and video meeting platform

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Stride is a new way for teams to talk, meet, decide and do. With group chat & direct messaging, voice and video conferencing, and built-in collaboration tools, Stride is a team communication platform from the makers of Hipchat.

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Harsha Halvi
Hipchat had no problems so we went ahead and created a new slack clone from scratch ~ Atlassian 2017
Matt Hodges
Top Product
@h_halvi was Slack not originally a clone of HipChat? Just as HipChat may have been of Campfire? ;)
Benjamin Humphrey
@h_halvi @mattnhodges All goes back to IRC at the end of the day.
Clóves Cardoso
@h_halvi @mattnhodges @humphreybc Haha! Finally! It's all a IRC thing.
Cameron Savage
👋 Hey Hunters! Cameron from the Atlassian Stride team here. @nick beat me to posting. Quick hunting, sir! Stride is the complete communication solution that empowers teams to talk less and do more. It's everything you need to stay connected and keep moving. Let's hit the highlights: *Express yourself with a kickass messaging experience* The foundation of a strong communications tool today is a strong messaging tool. We've built a lightweight, powerful, messaging experience to help you and your team communicate effectively. It starts with putting your ideas into words, and our full-featured editor provides you the tools you need – text formatting, code markdown, files and links, previews, and of course message editing. But sending messages is only half of it, you have full control over what messages you are notified about so you keep track of what matters, and our powerful Search makes sure you can always find what you need. *Connect to anyone, anywhere with Meetings* The easiest way to talk face-to-face with your teammates is just a click (or tap!) away. Jump into an impromptu video meeting and add your coworkers by name, dial out, or share a link. Share your screen to show off your latest genius, or grant a teammate control of your desktop when you can't figure out how to configure your company's VPN. *Move things forward with integrated Actions and Decisions* Isolate important follow-ups by marking any message as an Action or Decision, or create one of your own to summarize a longer discussion. Rather than getting buried in your message history, Actions and Decisions live neatly in your sidebar, accessible any time — it’s like having a built in TL;DR for every conversation! *Turn down distractions with Focus Mode* Focus Mode makes it simple to step away from the action of the workday and dive into deep work. With one click, Focus Mode mutes notifications and incoming messages and lets your team know you’re heads down on that important project. Most of this is FREE for all teams – including Stride's Video Meetings. Our paid tier is just $3 / User / Month – less than your morning latte, and far less than the combined cost of what three different products might be (smile) We’re stoked to finally get to share what we’ve been working so hard on for you, our users, and this is just the beginning for Stride — expect to see a lot from us in the coming months! I’ll be sticking around to answer any questions from y’all. – Cameron PS You can sign up for our early access program here: https://www.stride.com
Ben Mehling
@cameronsavage Hi there- great to see this update. As a enterprise HC Server customer (on-prem due to healthcare regulatory requirements), what does this mean for us?
Cameron Savage
@bmehling It's true that Stride is for Cloud, tailored specifically to the cloud customer needs and priorities. But Atlassian is also doubling down on Hipchat Data Center, and we’re continuing to invest in HCDC as Atlassian’s self-hosted communication offering. You can expect to see some cool announcements from them at next week's Atlassian Summit, so tune in! https://www.atlassian.com/compan...
Ben Mehling
@cameronsavage Interesting. Okay. Our key requirement is HIPAA compliancy (signed BAA). Any plans for Stride to offer that as an option? Thx!
Cameron Savage
@bmehling Stride will not be HIPAA compliant on launch, and we don't have a product-specific timeline on it. But the good news is Atlassian tackles compliance at a company level across all of our products. You can see our current philosophy and stats on (and new updates) on https://www.atlassian.com/trust
Cameron Savage
@bmehling Also take a look at their blog post that just went live :) https://www.atlassian.com/blog/h...
Michael Knepprath
Gotta love Atlassian's design and illustration - wow, that landing page!
Cameron Savage
@mknepprath Oh yeah, our Marketing and Design teams did a killer job!
Sandeep Kalidindi

Slack apps suck performance wise. expecting Atlassian to do a better job there.

Pros:

way cheaper than slack, slightly better features (to-dos , decisions)

Cons:

Yet another slack clone.

Luis Ortiz
We've been working on a bot for slack, and the features were very limited. Making the transition to Stride, we've found a lot more features that make the UX much richer and with more possibilities. I'm sure you'll like it. Check it out, while the public version is out: https://goo.gl/XAHLhF
Andrew Richard
Lovely design
Cameron Savage
@basictechy Thank you! It has been a dream to use on a day to day basis, too :)
Cameron Savage
@basictechy Responded to your other comment above, but copying the response here :) You'll be able to search available Stride apps in the Atlassian Marketplace (when we update the Marketplace to include Stride). All Atlassian Cloud products will integrate deeply with Stride, as well as popular 3rd party applications. We'll be continuing to build more of the apps you love, as will other contributors, so check out our blog for updates or keep an eye on the Atlassian Marketplace (https://marketplace.atlassian.com/)
Cameron Savage
@basictechy Great! Best of luck with the startup! Be sure to sign up for the Early Access program on www.stride.com and follow @AtlassianStride for updates :)
Steve Messer
The switching cost would be too high for us, especially as we'd lose the integrations we enjoy in Slack. This looks like a good alternative for remote teams though, especially as messages can become Actions and Decisions.
Cameron Savage
@stevenjmesser There's certainly no such thing as 0 switching cost with any product, but would love to see you join us sometime :). Keep an eye on our integrations marketplace (and our API for custom-built integrations) and hopefully you'll find we cover your needs!
Andrew Richard
@stevenjmesser same here, I believe Atlassian is working on integrations. If not they can't compete with slack.
Cameron Savage
@stevenjmesser @basictechy You'll be able to search available Stride apps in the Atlassian Marketplace (when we update the Marketplace to include Stride). All Atlassian Cloud products will integrate deeply with Stride, as well as popular 3rd party applications. We'll be continuing to build more of the apps you love, as will other contributors, so check out our blog for updates or keep an eye on the Atlassian Marketplace (https://marketplace.atlassian.com/)
Zachary West
Is this a native Mac app or another chat client that's just wrapping a webview?
Alain Ekambi
@zacwest Does it really make any difference nowadays ?
Zachary West
@ekambos You can get the ease of development (e.g. using a webview for content) without sacrificing on the user experience. These webview wrappers are a very weak imitation of what could be. I worked on Adium for years, so I know how good a real native chat client can be. Adium had a lot going for it: - It was _fast_. - It had windows. You could drag tabs around. It was interactable. - Tab switching was instantaneous. - It used practically 0% CPU when idle. It didn't use much RAM. - It never messed up a drag & drop, because it didn't try and navigate. - Its keyboard shortcuts were plentiful, customizable, and it had context menus to handle discovery. Adium used webviews for message display. But you never would have known that as a user. These webpages wrapped in native chrome have all the downsides of webpages with none of the upsides of an integrated, platform experience.
Cameron Savage
Too true, @ekambos @zacwest How about we play a game – you try Stride out, and tell me which you think without doing any code spelunking ;)
André J
Pretty good TheVerge review: https://www.theverge.com/2017/9/... ✌️
Stas Romanov
Now I can forget about Skype, right? :) yeah!
Cameron Savage
@realrus Forgetting sounds mean, but you certainly won't want to use any other Video tools than Stride's!
Nic Coates
Congrats @cameronsavage and the team! Just in time for Summit as well (which I'm super excited for - my first ever Atlassian Summit)! Cannot wait to get my hands on this to test it out - am hoping for seemless integration with other Atlassian products (mainly Service Desk + StatusPage) 😻
Cameron Savage
@gadgick Thank you! Definitely come by the Stride booth at Summit (I'll be there along with the rest of our product team), and be sure to attend our talks!
Nic Coates
@cameronsavage Sweet! I'll add the booth to my must-stop-by list. I couldn't find the talks on the Summit app...?!
Cameron Savage
@gadgick Two talks and several 'Demo Den' across Wednesday and Thursday WED • 11:00 - 11:40am: "Hit your Stride: Designing Real-time Collaboration for Teams" – Sara Dubuque from our Design team • 2:20 - 2:35pm: "Introducing Stride: Reinventing Team Communication" – Ron Adams from our Product team • 3:50 - 4:30pm: "How talking becomes doing with Stride" – Me! • 4:50 - 5:05pm: "Introducing Stride: Reinventing Team Communication" – Ron Adams from our Product team THURS • 10:30 - 10:45am: "Introducing Stride: Reinventing Team Communication" – Ron Adams from our Product team
Nic Coates
@cameronsavage Excellent, thank you! I've found them in the app so have added them to my agenda! Super excited to see the demo's & look forward to seeing the team on the booth 👍
Mark Justin Harvey
I can't seem to find any screenshots that show off their thread / reply feature. Am I missing it somehow? It is supposed to be that "branch crooked arrow" button? This doesn't seem to solve the problem of everyone's first instinct of "post directly to chat to everyone for everything" and the endless barrage of noise and notifications.
Cameron Savage
@markjharvey We do not have threading, nor have we advertised it. Did you see somewhere that makes you think we have it? FWIW, we have tested threading, and it does not solve for the problems we set out to solve with Stride – it created additional noise. The act of fragmenting a single conversation into multiple threads didn't help the entire team get things done, it created more overhead to keep up with your team and more information off in silos.
Cameron Savage
@markjharvey I have seen Twist – and I'm not convinced it solves for the full breadth of the team communications problems we experience today. That said, I will be interested to see how Twist evolves. There's a sharp team behind that project!
Mark Justin Harvey
@cameronsavage I'd love nothing more than Atlassian to make a great work chat platform. Your screenshots / videos show people posting directly to chat, alerting and notifying everyone without regard, which is the core problem of Slack, HipChat, etc. Please fix this 🙏🏼
Cameron Savage
@markjharvey We've put a lot of time and thought (and testing!) into giving you control over what is notifiable activity on a per-conversation basis. Chat is still one of the core communication channels, but we've baked a good default, and all the custom nobs you might need to dial it in. Additionally, we've created "Focus Mode" to quickly turn down all general activity so you can focus on a single task. I can't post a screenshot in PH responses, but if you look at the "Get work done with the freedom to focus" section under the "How it Works" tab on the Stride.com website you can see some visual aids for how you might customize your world. Or, for a TL;DR form, here's *how* it works: • Set an individual conversation's importance level for notifications – you, you+team, everything • Chose how notifications appear to you – sound? mobile? etc. • Set your presence if you need to be away • Engage Focus Mode if you just need some time to zero in on a task Very interested in your thoughts on that ^^, it's one of our core goals to solve for the problem you called out in your comment.
Mark Justin Harvey
@cameronsavage That's good to know. Sorry for all the flack in here but I am extremely frustrated with Slack and all competitors in the work-chat space. It's incredibly noisy and distracting. Having a Focus Mode (DND or Snooze in Slack) just seems to create a backlog of notifications people will either NOT get to / ignore or spend time going through (unproductive time). Side note, one of the few good things I liked was "All Unreads" or a place to view everything at a glance and "mark all as read". This saved me tons of time. I still think the platform has a responsibility to change people's primary go-to habit of "post to chat to everyone". Perhaps start with breaking the habit of posting "thank you" and "OK" to chat to signify "I've read your message" (a hold over from email). Emoji reactions solve that but are not enforced enough IMO.
James Huang
hipchat.com redirects to stride.com, so I'm guessing this is a full on replacement? Regardless, congrats on the launch!! I'm a huge fan of the Atlassian suite.
Cameron Savage
@weiluenhuang Yes, eventually. For the HC Cloud offering. We recommend that all HipChat customers upgrade to Stride. We'll gradually start moving teams over from HC in the fall. HipChat will continue to work as it does today until your team upgrades to Stride. After upgrading, HipChat will remain in 'read-only' mode so that you can reference your add-on configuration in HipChat and receive notifications for those add-ons that are not yet in Stride. If you are on Server, HipChat Data Center will continue to to be our self-hosted team communication offering. Atlassian will also be doubling down on HipChat Data Center to provide our self-hosted customers with the tool and experience to meet their specific needs. Look out for some announcements them at next week's Atlassian Summit! https://www.atlassian.com/compan...
Mathias Elmose
I really think the Decisions feature is interesting. Seems like a good way to conclude on a chat discussion. I
Cameron Savage
@galimotion Trust me, it is! And it's great to be able to quickly review what happened in the last day or week to catch up or refresh your memory.
René Prioux
Why do talented and funded teams create something that already exists?
Matt Hodges
Top Product
Congrats @cameronsavage and the entire Atlassian team. Really excited to try this out when it's ready. I particularly love the focus on helping you take action on the conversations you are having in Stride with decisions and action items. Kudos and best of luck with the roll-out!
Cameron Savage
@mattnhodges Many thanks! We're beyond excited – and it makes it even better that you are excited too. Looking forward to your thoughts when you do try it out!
vikkio88

Why not improving hipchat instead of going off a tangent and releasing a totally different product?

Pros:

A good idea

Cons:

why not improving hipchat instead

Luis Ortiz

My team had access to the platform before launch and I have to say communication has very much improved. Using Stand.Bot (an integration) allows us to never forget process and automatically asks for updates.

Great use of the available space.

Pros:

Nice UX. Marketplace is getting ready with some great integrations like bots to automate processes.

Cons:

Not sure yet.

Paul Shustak
The "integrated Actions and Decisions" piece sounds promising. Slack threads tend to get very diffuse. If Stride can force and record decisions, that would be a nice improvement.
Cameron Savage
@paul_shustak Glad to hear it! I can say that after only a short time using them, I can't go back to life without them and I know others feel the same. It's fantastic in my squad rooms, and has proven incredibly useful in 1:1 convos.
✎ Andrew Warner
Tasks is really helpful. One of my frustrations with Slack is that it's easy to forget what you commit to in there.
Cameron Savage
@andrewwarner Glad to hear you think so. We've spent some time working with them now, and it's been wonderful
Hemal Ruparelia
@andrewwarner May be worth checking out https://www.busybot.com/ !! - 'Convert any Slack message to a task. Hit the zap emoji, and Busybot will turn that message into a task'
Andy Dent
@andrewwarner the killer solution we use for task management from Slack is https://www.busybot.com/ especially because you get nagged to follow up WITHIN Slack
G G
Really liked HipChat but was not as easy to use as Slack. Can't wait to try out Stride, this is the best news I could have hoped for from HipChat improvements.