Fabian Maume

Snoooz - Let AI manage your Out-of-Office

Snoooz is a smart Out-of-Office (OOO) assistant that can send personalized OOO responses, automate OOO tasks, assign backups, create coverage plans, and so much more. Enjoy your well-deserved time-off 🥂 Let Snoooz handle your OOO for you 🥳

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Victoria Dash
Hey PH Community! 🤗 Big shoutout to @fabian_maume, @hamza_afzal_butt, @rohanrecommends, @ashwin_madhavan and everyone who has been a guiding light in getting our product onto Product Hunt just in time for the holidays. I’m super excited (and a bit nervous) to introduce Snoooz AI, a next-level Out-of-Office assistant. With Snoooz, you can now send personalized OOO messages and automatically copy backups on critical conversations or escalations. This ensures your valued (or noisy) customers get prompt attention, even when you are enjoying some well-deserved time off. 🌴 These responses can be personalized based on email sender, sentiment, language, urgency, and Snoooz can also pull account details like ARR, opportunity stage, and renewal dates straight from your CRM to tailor these replies for high-touch versus low-touch customers. As of now we integrate with Salesforce, but we have plans to expand to other CRMs such as Hubspot. We also get the struggle of dealing with post-vacation email follow-ups, so Snoooz takes care of labeling emails for you – marking those that have been handled and those needing your attention. In next few weeks we will be rolling out email summarization and categorization features, giving you the ability to prioritize, delegate, or snooze those emails according to your preferences. Our ultimate goal is to create a highly personalized out of office experience that benefits us all and allows us to fully relish our much-needed breaks. Life is too short not to embrace every moment and explore all it has to offer. 🏖️ We are currently running a special promotion to celebrate our Product Hunt launch. Use the promo code "PH100" to receive a 100% discount for the full year. This coupon is only valid for first 100 users. We invite you to try Snoooz and share your thoughts and ideas. Your feedback will help us refine and perfect our out-of-office solution. Let's make this holiday season and every OOO moment truly stress-free! 🤗🌟
Victoria Dash
@shivam_tiwari24 Thank you Shivam for your support and feedback! Cheers to you as well, hope you have a great holiday season!
Garen Orchyan
congrats on the launch team, best of luck today! @fabian_maume @hamza_afzal_butt @rohanrecommends @ashwin_madhavan @victoria_dash
Rohan Chaubey
@victoria_dash Thanks for the mention Victoria! Congrats on the launch. Very useful tool especially with the holiday season just around the corner. :)
Victoria Dash
@rohanrecommends Thank you Rohan for your support and feedback!
Fabian Maume
With holiday season approaching is it important to think about how to handle email inquiries during vacations. Standard out of office email send the same reply to everyone, snoooz.ai allow you to go one step further: - root email to your backups person - personalise response base on the sender (SaleForce integration allow to handle differently big accounts) This is a really useful tool to maintain good customer service during the holiday period.
Ryan Hoover
💡 Bright idea
This is smart. Curious if you're planning to expand beyond OOO responses. While this serve as a useful wedge in an otherwise crowded market, vacation responders are used so infrequently.
Victoria Dash
@rrhoover, Ryan, thank you for your comment and for supporting our journey! Your insight is super valuable—many individuals we've spoken to express a limited likelihood of using the Out of Office (OOO) feature frequently. To address this, we're exploring several options for experimentation while still maintaining our niche. For instance, one consideration is using the autoresponder beyond regular 9-5 office hours to handle customer inquiries, effectively supporting those who struggle with maintaining work-life boundaries. Additionally, people have highlighted the potential usefulness of this tool during longer absences (such as furloughs or layoffs) when individuals departing don't immediately provide new points of contact (POCs). I'd love to hear more of your thoughts on this matter!
Ryan Hoover
@victoria_dash that's a good idea and makes sense to instrument this across an entire organization (higher ACVs and more problems to solve). I'm also curious how the platform has evolved. I think you started a few years ago?
Victoria Dash
@rrhoover Yes, you are right! We've dedicated nearly 2 years to this project. Initially, it began as a personalized out-of-office (OOO) responder. However, as we delved deeper, we recognized prevalent issues—difficulties in securing coverage, automating repetitive tasks, sharing notes effectively with backups, and the time-consuming process of catching up on emails after returning from vacation. Through several discussions, we discovered that while there were tools for tracking vacation requests, none adequately addressed the challenges individuals faced after their vacation was approved. Recognizing this gap, we saw an opportunity to offer a solution. Hence, we embarked on this journey to create a complete OOO management solution
Ryan Hoover
@victoria_dash nice! Thanks for sharing. :)
Victoria Dash
@rrhoover Thanks for commenting! Having the founder of PH engage with our post is a significant milestone for our team, making today feel particularly rewarding! ;)
This is cool, congrats! Since I use these responders a couple of times a year, I’m wondering if you’re able to use the same tech to recognize when a person has a busy schedule but doesn’t want to make people feel they are ghosted , hence it would a personalized note to mitigate that. At the same time, it would also do it for contacts and not for cold emails . Have you thought of something along those lines? That would be really cool!
Victoria Dash
@emna_ghariani1 Thanks, Emna, for your amazing points! Absolutely, you can set up rules within our system to avoid responding to mailing lists or cold emails. With our CRM integration, you can check whether a recipient is a lead/contact and tailor your response accordingly. Regarding your other question, within our tool, you can easily check whether recipients are currently in the office or out of the office, similar to a shared calendar feature. Your questions are fantastic! I highly encourage you to try our product and take advantage of our limited-time 100% free offer available now. Additionally, we can even schedule a free onboarding call for you. Let me know if you're interested!
Larry Hartman
This is truly one of the forgotten areas of business- how don’t I fa get handled when I’m out. It seems like a great toll to help me manage my absence!
Victoria Dash
@disgruntled Thanks for your support Larry, you are absolutely right!
Esus 🛡️
Congrats on your launch! Looks like an awesome (and welcome) use of AI.
Victoria Dash
@esus thank you! We've been diligently working to resolve this issue for some time now. Leveraging AI, we can detect email sentiment and tailor responses accordingly. There's a lot more in store for the next few months. We kindly request you to try our product this holiday season and share your feedback. Your input will help us enhance the product, enabling all of us to benefit from a more intelligent out-of-office assistant managing our work matters while we enjoy our time off.
Fabian Sattler
That sounds like a good product. Especially when I'm on holiday, the automatic out-of-office messages don't always work very well. I've taken a closer look at your service and am impressed. It's user-friendly and easy to understand. The integration with Gmail is also very simple. I can create templates for different cases, giving me more leeway. I can also imagine using this product in our own office, but we would need the possibility to add other email services. Because often companies have their own email servers running. But all in all, it is a great product with a lot of potential.
Victoria Dash
@fabian_sattler Thank you, Fabian, for your fantastic comment! Indeed, we've dedicated almost two years to this project, engaging with users like yourself, understanding the OOO challenges, and crafting a user-friendly tool aimed at enhancing the overall Out-of-Office experience. Your positive feedback reassures us that we're moving in the right direction :) We have an ambitious roadmap ahead, including the addition of Outlook integration and several other AI-related features. If you're interested in trying out the tool or providing further product-related insights, please feel free to connect with me on LinkedIn! https://www.linkedin.com/in/vict...
Ran Yosef
I just discovered Snoooz 6 months ago, and IMHO, it's a game-changer for anyone who hates coming back to a mountain of work emails. Here's what I mean: - Personalized auto-replies ✅ - Task delegation while you're out ✅ - Zero stress during your vacay ✅ Seriously, with Snoooz, your OOO time is actually your time. I love using Snoooz to handle my office buzz. 🏖️✌️
Victoria Dash
@ran_yosef_glassix Thank you very much for your support and positive feedback! It's fantastic to see people recognizing the value Snoooz has to offer!
Krzysztof Hejna
That's pretty sweet. There are tons and tons of automation tools coming up every single day and most of them are quite frankly pretty pointless and try to create solutions for problems that didn't really exist in the first place. Snooz seems to actually tackle real-life scenarios. In bigger organisations it's often a pain when someone goes on vacation and someone else is supposed to cover etc. and this seems to solve that quite well. Easy upvote from me.
Victoria Dash
@krzysztof_hejna Thank you, Krzysztof, for your support and feedback! We've dedicated a substantial amount of time to solving this problem, and receiving this feedback reinforces our belief that we're addressing a genuine issue :)
Nithin Nayak
🔌 Plugged in
🚀 Congratulations Team Snoooz.ai! 🎉 Team, today marks a major milestone in our journey, and I couldn't be more thrilled about this launch on Product Hunt! 🌟 Your hard work, dedication, and innovative spirit have brought us to this moment, and it's truly a testament to the incredible team we have. 🙌 From late-night brainstorming sessions to overcoming challenges, each one of you has played a vital role in making Snoooz.ai a reality. This launch is just the beginning of an incredible journey, and I have no doubt that Snoooz.ai is destined for greatness. Thank you, Team, for your exceptional efforts and for making this dream a reality! 🚀 Let's Celebrate! 🎉 #SnooozLaunch #TeamSuccess #ProductHuntDebut
Victoria Dash
@nithin_nayak Thank you, Nithin, for your support over the last few months! As early-stage founders, we often grapple with numerous challenges, frequently questioning if we're on the right track. Your guidance and support have been invaluable in coaching us through this phase, reinforcing our belief that we're heading in the right direction with our startup journey. The overwhelming response from the community during our launch has been incredible, and we're grateful for your support in making this happen. Let's celebrate this achievement together!
Yemi Oyepeju
Congrats on your launch! 🎉 It seems like a fantastic tool for enhancing work-life balance 🌴, a new angle for managing Out-of-Office communications more effectively and personally. Enjoying a break without worrying about email overload is definitely a dream for many professionals. Wishing you all the best with Snoooz!
Victoria Dash
@uxyemi Thank you Yemi! Love your support and feedback! I also encourage you to sign up on the tool and take advantage of our 100% free coupon which will expire tomorrow.
Yemi Oyepeju
@victoria_dash Will check it out. How does it handle complex decision-making for email responses? For instance, in scenarios with high-stakes or sensitive client interactions, how does Snoooz ensure the right tone and level of personalization, especially when it pulls data from CRM systems like Salesforce?
Daniel Zaitzow
Launching soon!
@victoria_dash Congrats on the launch - I quite like the niche and think this has serious legs - Curious what the roadmap looks like for product iterations and development?
Victoria Dash
@dzaitzow Thanks, Daniel. While there are several vacation trackers available, none of them adequately address the issue beyond simply tracking vacations. We believe the main pain point lies after the vacation is approved. We have an ambitious roadmap ahead. Please connect with me on LinkedIn, and I'll keep you updated on our plans. https://www.linkedin.com/in/vict...
John Smith
Congrats on the launch.
Victoria Dash
@johnsmi52412940 Thank you so much John for supporting us. We also request you to try our product this holiday season and share your feedback. It will really help us enhance the product, enabling all of us to benefit from a more intelligent out-of-office assistant managing our work matters while we enjoy our time off.
Praveen Singh
wonderful product.. appears to have great future
Victoria Dash
@praveen_singh21 Thank you, Praveen! We've been fortunate to have you as one of our early adopters. Your assistance has been instrumental as we plan for Snoooz's future.
Kavneet Johal
Amazing. Good luck 🎉👏
Victoria Dash
@kavneet_johal Thank you Kavneet for your top support.
Hassan Shah
How does Snoooz handle different time zones when scheduling OOO responses?
Victoria Dash
@hassan_shah7 Thanks, Hassan, for your question! Currently, we send the responses immediately to ensure the recipient receives them promptly, and you can't schedule the response. However, you can plan and schedule your Out-of-Office in advance. Once your Out-of-Office (OOO) period begins, the email autoresponder and any other automations you've set up will take effect accordingly.
Jasmine Butters
Adding a feature for predictive Out of Office scheduling based on past patterns could be a unique feature for Snoooz.b
Victoria Dash
@jasmine_butters Thank you, Jasmine! That's a great point you've raised. Are you suggesting a feature that predicts upcoming holidays and prompts users to activate their Out-of-Office?
Jessica Herman
Does Snoooz offer any analytics or reporting tools to track the effectiveness of OOO management?
Victoria Dash
@jessica_herman2 Hi Jessica, excellent point. We have a few reports in our current product, where you can see how many messages were received, and responded to, and how many times the backups were copied on conversations. We're working on adding more reports, like tracking whether backups responded to those messages and reporting on pending messages. This could help prompt backups or management to respond before situations escalate. Your input is valuable! Please share any thoughts or ideas on what additional features or reports you'd like to see.
Kabir Haynes
How does the sentiment analysis in Snoooz work in terms of accuracy and language support?
Victoria Dash
@kabir_haynes Great question! We've conducted extensive testing on the model specifically for sentiment analysis. Presently, we offer support for sentiment analysis in the following languages: Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese (Brazilian & Continental), Spanish, Thai, Turkish, and Vietnamese.
K John
Congrats on developing such a unique solution for email management. Snoooz looks very promising!