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Shopify’s Chip & Swipe Reader — Sell in person with Shopify’s free Chip & Swipe Reader
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@sam_cholera We currently don't have an ETA for if or when the reader will be available in the UK. Feedback like this is valuable, will pass on to our product team! Currently we have our Tap, Chip and Swipe card reader that is available in the UK, be sure to check it out here: (http://bit.ly/2whRlgO)!
Ooooh! This is a big expansion for Shopify which has traditionally focused on online sales, now competing with Square and POS providers.
@rrhoover Thanks Ryan! Excited to be investing in retail heavily. Last year 65,000 of our merchants used Shopify POS.
Has anyone tried this with Samsung Pay? Also, I agree with others that leaving out tap was a silly choice which will force Shopify to send out new readers in a few years. I think the latest Moneris report said something like 40% of card payments in Canada are made using tap, and it helps merchants process transactions faster. I believe that Walmart and Hudson's Bay are the only two major chains in Canada which don't support tap.
@askdaylen Tap adoption is definitely higher in Canada, but its still relatively low in the U.S. and not essential for casual selling use. We actually already offer a more advanced reader that does tap, which is popular in more established stores.
@dasha_sivkov it looks like this is Shopify becoming Square faster than Square becoming Spotify. Pretty good move.
Couple of questions:
1. Does it support Apple Pay, and Samsung/Google?
2. How long does it take for the clearing house (what's the avg. expected time between swipe and funds becoming available to the merchant)
3. Do you think it's simpler/easier for someone to get going with this compared to Square?
4. Does it help with inventory management between the online store and offline?
This is super exciting, Shopify is on a roll for independent sellers who can't compete on Amazon.
@cancom10 Great questions!
1. We do have a reader that does (the tap chip swipe). This product is for the folks that are getting started
2. 3 days
3. For anyone using Shopify already, yes this is definitely the easiest. For those new to Shopify, they can sign up specifically for Shopify POS right from mobile apps
4. Absolutely! Right out of the box in perfect sync with the rest of the Shopify platform.
@dasha_sivkov on your site it says it supports “contactless payments” but it doesn’t support Apple Pay?
We just got our reader and it's awesome! The packaging was really clean and the build quality of the reader itself is great. Nicely done!
We’re super excited to launch Shopify’s first-ever in-house designed hardware - the Shopify Chip & Swipe reader!
It’s an affordable solution with powerful features like wireless connectivity to sell anywehre, secure EMV chip technology and seamless integration between POS and your online store, powered by Shopify.
The reader’s versatility meets the needs of merchants selling in person, whether it’s in store, or at a pop-up, festival, or market. Selling in person with Shopify has never been easier.
Tell us what you think about our new addition to the retail hardware family!
@dasha_sivkov This is awesome! I use Shopify and love everything about it. This makes it even better.
@sameerkat thank you! This is why we do what we do, for folks like you =)
Hopefully this is the first step in greatly expanded retail software (and hardware) for shopify. I think they also have an opportunity to tackle problems like in-store traffic and conversion tracking. Imagine being able to combine in-store data easily with online data through the shopify platform. That's some next level shit right there...
This is a great thought and product. I am really excited to say that you guys have thought out of the box - out of online sales, which is great. I think credit cards in some countries require Signature along with payment, I hope that you guys will look into it in future.
@aaalveee thank you! Yep, with this reader, there is an electronic signature component that's part of the POS app flow.
Congrats Satish & Team! Looking forward to getting this in Canada! No tap though, huh?
@benjaminsehl Thank you!! =) We wanted to make sure that this reader was accessible and affordable to all. By focusing on chip and swipe functionality, we are able to offer it for free to all of our merchants who are starting to sell in-person
@dasha_sivkov Makes sense! Not sure how widely shared this opinion is, but I'd happily pay to have that functionality, and generally a better POS experience. Our current Moneris iPP320 terminal cuts out constantly (our second unit with them). Not sure what price I'd be comfortable with, but $200-300 doesn't seem unreasonable. Of course, I understand free options are always widely loved.
@benjaminsehl Appreciate the insight on this. We definitely want to do more on the hardware front, and make Shopify POS the best solution for all our core markets.
@elyesbenmrad We're exploring the best way to support in-person payments in markets like Canada. Today, we offer a swipe credit card reader as well as our Shopify POS + Moneris integration which supports chip, tap, and Interac on our Canadian hardware store.
@dasha_sivkov aren't a Canadian company? Why not support Canada from the start?
@carl_shaver We want to support Interac as part of a Canadian solution, which brings its own set of challenges. We are exploring how to bring Shopify hardware to Canada.
@zduboss With Shopify, you get the hardware and POS app, yes. BUT, you also get the rest of the Shopify platform as well - the ability to sell online with your brand, through third party channels like FB, Amazon & many others - as well as seamless integration (things like inventory syncing), no matter where you make the sale - retail, online store or marketplaces.
@cyrilbiselx It looks like they will make a separate version with tap support for international markets in the future, which is why they made the product U.S. only, even though Shopify is a Canadian company. Like @skanwar said above, tap usage in the U.S. in very low. I went on vacation to California in the spring and was shocked by how few merchants accept tap. Some places like CVS have tap but disabled it, and the Whole Foods there had tap terminals too, but they hadn't worked for months according to the employees.
Boom