Autonomous

I have the previous version of the Smart desk and I'm looking at reviewing the next version. I highly recommend this desk over the Ikea versions.

Don't be fooled by this company – although their product and marketing strategy is made to attract us product loving tech community – their service is terrible, slow and plain bed.

We bought 6 desks, but upon arrival the desks turned out to be much smaller (aka unusable if you want a display on it) than what was listed on their website. They don't mention this anyway, except when you choose to order a customized desk.

After complaining they offered a very small return compensation and it turned out they don't have any other sizes in stock to exchange with.

After a long and slow thread we finally got green light to return the order. We returned the desks over 2 months ago, but the refund is still not made. We've asked for updates and info, usually after 10-20 days we got a reply which basically state that they would get back to us with more info, which never came.

In the meantime we've order desks locally, and it turns out the overall quality of the desks is also very much below industry standards.

Update: They now correctly display the proper sizes delivered to EU. Seems they besides keeping your money, the also keep your feedback and implement it.