With billions of conversations powered monthly, Sendbird has a unique understanding of what makes for exceptional customer service—and where businesses fall short. They know what customers want, and their new AI agent for customer service delivers just that. 👉 Check them out!

After a decade of partnering with top-tier global consumer brands through our chat API, we’re excited to introduce Sendbird AI Agent—the culmination of our Gen AI expansion over the past year. What sets us apart? Omnichannel support across chat, email, SMS, and instant messaging, combined with a state-of-the-art workflow designer that makes integrating complex workflows effortless. With this Product Hunt launch, we look forward to connecting with more builders. Try it out and let us know what you think! 🚀

Hi folks, it's John, CEO of Sendbird. We are so so excited to show this to the world today. Our team has been operating the world's no.1 mobile messaging infrastructure for nearly a decade, and along with omnichannel, we're now bring the best of AI agent to the market. A full on omnichannel AI agent for customer service! :) Welcome to the future. We're here to take the customer experience to the next level! 🚀🚀🚀

The story here is incredible. For the past decade, Sendbird's been quietly powering billions of conversations while others were still figuring out how to scale messaging. Guess it's time to raise the bar again. This isn't just another AI launch. This is what happens when you combine the world's #1 messaging infrastructure with cutting-edge AI capabilities. Why wait for the future when you can make it? I'm happy to have played a small part in this launch, and I'm excited to see the ripple effect of customer support up-leveling in the near future.

@doshkim This is what hard work looks like! Congrats on the product, looks amazing!

Very excited to see Sendbird tackle AI customer service! I expect nothing from the best as they have consistently showcased with their communications product :)

You already know Sendbird is the backbone of exceptional communication. But why stop there? It’s time to turn your customer service into the gold standard 🏅 with the Sendbird AI agent. This is intelligent AI meet enterprise-grade confidence. Delight customer at every turn.

Big day and moment for Sendbird! Huge congrats to the team that worked tirelessly to launch the Sendbird AI agent for customer service. The interest and feedback from customers have been incredible. 2025 is the year that hype and value around AI seep from the infrastructure/ LLM layer into more customer-facing apps.

This is not just another feature with "AI" added to it. Everything we have built and worked for at Sendbird was getting us ready for this moment. Enterprise-grade compliant & most scalable tech, omnichannel capabilities, and ultimately the best user experience. Customer service of the future is available today for those who won't settle for less. We're here for you!

This is an exciting time for Sendbird! We've dominated the chat game, and we're poised to make a big slash in AI!

We revolutionized in-app communication and now we’re redefining customer experience with Sendbird AI agent. Join our launch to access enterprise-grade AI that scales with your ambitions.

We're excited to announce the launch of our AI customer service agent, designed to set a new standard in enterprise support. Our solution offers seamless omnichannel support, ensuring consistent and proactive engagement across platforms such as mobile, web, social media, SMS, voice and email. This comprehensive approach guarantees that customers receive timely assistance on their preferred channels, significantly enhancing overall satisfaction. With robust integration capabilities and enterprise-level scalability, our AI agent is equipped to meet the demands of large organizations, providing reliable and efficient customer service.

So thrilled to celebrate the launch of innovative AI agent. I can't wait to see what it can do!

This next generation infrastructure will take customer experience to the next level. With this launch, customers will experience a more streamlined, efficient, and empathetic customer experience. Congrats, Sendbird team!

Sendbird was amazing as a mobile chat vendor back at my old startup that eventually I had to join the company myself years later. 7 years ago, it was game changing to get a complex new feature like U2U chat implemented in under a month. Now, it is a treat to see Sendbird evolve even further into AI Agents. Hats off to the team for its agility in the market and its prioritization of its customers!

Endless tenacity for customers with Sendbird's AI Agent! 📉 Long wait times, frustrated customers, and lost revenue? Time to fix that. Sendbird’s AI agent is built for speed, intelligence, and efficiency, giving businesses the tools to deliver customer service that actually works.

I’m excited to see Sendbird take communication to the next level with the new AI Agent product. It’s a game-changer for seamless interaction and intelligent automation in customer service. I can’t wait to see how it evolves.

Among the many AI agents, this one seems quite useful. I'm looking forward to seeing what new features will be added in the future.

Noom has been a highly satisfied customer of Sendbird, and we are thrilled to see the launch of their new product. Congratulations on your consistent innovation and outstanding execution!

After all our hard work, the time has finally come! Huge congratulations to the team—this is just the beginning. Now, let’s take the AI market by storm with cutting-edge AI agents!