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Sendbird

Sendbird

Omnichannel AI for delightful customer service

4.9•9 reviews•

932 followers

Omnichannel AI for delightful customer service

4.9•9 reviews•

932 followers

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Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
  • Overview
  • Launches7
  • Reviews9
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Company Info
sendbird.com
Sendbird Info
Y Combinator
Launched in 2016View 7 launches
Forum
p/sendbird
Awards
Sendbird Calls was ranked #5 of the day for May 7th, 2020
Sendbird 3.0 was ranked #3 of the day for March 15th, 2017
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Sendbird Launches

Sendbird AI agent for customer service
Sendbird AI agent for customer service Delightful customer experiences with omnichannel AI

Launched on February 4th, 2025

Sendbird AI agent for customer service was ranked #5 of the week for February 4th, 2025
Sendbird AI agent for customer service was ranked #3 of the day for February 4th, 2025
Sendbird AI agent for customer service was ranked #5 of the week for February 4th, 2025
Sendbird AI agent for customer service was ranked #3 of the day for February 4th, 2025
Sendbird Calls
Sendbird Calls High-quality voice and video calls inside your app

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4.9
Based on 9 reviews
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Sendbird Ai Agents can be deployed in-app and web with upcoming support for omni-channels. It is the next big wave beyond generative ai chatbots
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This product is user-friendly and straightforward to implement, particularly with the new AI Agent that enhances customer experience (CX). Drawing from my background as a CX agent, I find the product very intuitive. The team actively seeks feedback to improve functionality. Numerous enhancements are underway for a company with a strong infrastructure established for compliance, security, and trust.
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6mo ago