Today we’re releasing Segment’s latest product, Personas, to the world. Personas uses a new identity graph to combine your data into a 360° user record —and you get to compute new traits & audiences on top.
Our beta customers were able to drive a 50% lift in customer engagement, 10% reduction in ad spend, and 33% increase in ad conversions.
Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.
Today we’re releasing Segment’s new data governance product, Protocols. Create actionable tracking specs for high-quality customer data throughout your company. With Protocols, you can prevent data that doesn’t match your spec from hitting your analytics and marketing tools.
Today we’re introducing Visual Tagger — which enables anybody to use Segment to collect the website data they need in minutes, without writing a single line of code.
With Unify, data teams can merge the complete history of each customer into a single unified profile, freely sync Segment’s identity-resolved customer profiles to their data warehouse, and activate these rich profiles in their CX tools of choice.
