Looks great! Super interested to hear where you guys think Operator 2.0 is positioned on the user experience scale: on one end you have Utilitarian value and I personally think it's easier/faster/more effective to use Google/Google Image/Amazon search to find a product you want while at the other end of the scale, the Hedonic value, the user is limited to social interaction with only one person, resulting in less feedback and less discovery options, again compared to say Amazon customer reviews and generally product browsing on sites like Pinterest/Wanelo etc.. Feels somewhere in the middle and therefore not optimised for either?

Operator 2.0 launches today, now with curated product recommendations : https://techcrunch.com/2016/08/1... this puts it in the same sort of space as kit.com (another Expa project) a bit from what I can see

Congrats, the business model sounds interesting if you win on retention rate. Are you planning to go international soon?

So proud of you all!

Is there anything similar in the UK?

Why US only?

The comment at the end of the TC article @_jacksmith shared is the key here: "Combining the ease of the internet with the help of a human could spur the next evolutionary leap in shopping." It becomes interesting as AI tech/tools are used to improve the efficiency of operators and the quality of recommendations. I've bought a couple items via Operator and had an overall pleasant and effortless shopping experience. But - this post is about the new 'discover' feed which in it's current incarnation seems like a complete 'miss'. I tried it and it seems to be a fairly random list of product *ads* that just fit really broad categories, rather than leveraging any tech or personalization. It is just not very engaging. I get the importance in building an engagement focused product in such an app, but I think the *content* needs to be much more compelling for it to work. I'm thinking it needs richer photography, deeper style explorations, and general content related to my previous purchases. Not just random products that I can buy. Anyways - keep up the good work, Operator!

The evolution of this product has been really impressive. This type of market-network is tough to get going and the work they done in baking micro-applications into chat UX is super slick. Lot's of people are going (probably already are) going to copy aspects of their messaging UX. Good stuff Operator team.

Bring me... Gloves the Dark Knight might wear in Autumn... Unironic inflatable chairs... North Korean aesthetic thermos... a Hhhhhhat.

We featured Operator on Botlist today to help with the launch. Good luck! https://botlist.co/

Is there an Operator chatbot? If yes, where can we try it?

I think the most interesting feature is that the A.I. takes requests. So you can ask it questions like “brown mens shoes size 10 or 11 that are light but good for hiking”, “earbuds with the best bass under $100”, or “a super comfy leather couch that’s easy to move around.” I imagine as a little old man/woman who responds to any request with "I know just the thing."

This looks great. UX is good. This also shows how conversational products can be so much more than just text and buttons.

Can I use this in the UAE?

Great concept 👌

Design looks good. And it looks like they spent a lot of time refining the first time user experience. Nice job!

Same story: "this item is not available in your country". I live in Europe, not antarctic.

It would have been nice if they could have called it "Shoperator"...