Octopods Instagram for Intercom brings one of the most popular social networks to your Intercom Inbox. Octopods offers a deep integration with Intercom using the official Instagram Business API, giving you the best of Intercom and Instagram.
Hey hunters, Tarek here from Octopods 👋
We’re excited to launch our two-way Instagram to @intercom integration. You can now send and receive Instagram messages within your @intercom inbox! 😍
– Send and receive text, pictures, videos, audio, GIFs, and documents!
– You can use features such as tags, saved replies, and assignment rules, as you would with any other @intercom conversation.
– Instagram Stories, post shares, and more! When someone replies to your Instagram Stories or shares a post with you, you'll receive it right in your Intercom inbox.
– All leads created by Octopods come with Custom Data Attributes (CDAs) that make it easier for your team to find, filter, and segment your users.
– Automatic conversation tags. All incoming conversations are tagged by Octopods, so you can manage them better.
We’d love you to give it a try and let us know what you think. 😊
Intercom