Michael Seibel

Nara - Automated sales & support through chat for SMBs

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Nara makes it easy for small and medium businesses to build an AI sales agent for their websites and social media, increasing their sales capacity. This assistant provides personalized shopping recs to customers and is available 24/7 to answer their questions.

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Felipe Abello
Maker
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Hey Product Hunt! 🚀 I've been launching products since 2019, and this one has me the most excited. Last time Nara was here, we were focused on becoming an AI health coach. As we dug in, we found we could help real health coaches as well. We began automating their routine tasks, acting as an extension for their clients. Then we realized this could benefit many more people, especially businesses. We tested Nara with a dog food supplement company. Using info from their website and social media, Nara increased their sales by 22% in just two weeks! 🤯 That's when it clicked: Nara can handle the repetitive stuff so people can focus on what's important. We achieve this by creating an AI sales and support agent that operates on autopilot, answering user questions and learning from online content—everything from Instagram posts to YouTube videos. Plus, it integrates seamlessly with platforms businesses already use, like Shopify and Instagram DMs. The team and I hope you like it and find inspiration to create something awesome! <3 Got questions? Let me know!
John Freddy Vega
This is such an obvious need for such a starved market. Excellent work Nara team!
Felipe Abello
@freddier thank you so much Freddy! We completely agree :)
Esteban Vargas
I'm trying this with our website and it looks very promising. Congrats on launching such a cool product! Quick question: When I add my website as a source to Nara, does it crawl my blog posts as well? It seems like blog posts contain a lot of information that may be useful to guide a potential customer in the buying process.
Felipe Abello
@helloteban Hello Esteban! great question. If you add your website as a source, Nara will crawl all the possible links that it finds in it up capped 100 links.
Justin Mulvaney
Congrats @pipe_abello and team! This is clearly a huge level up for any orgs with who want to free up their most valuable, limited resource (people) to do the highest leverage things possible.
Felipe Abello
@justin_mulvaney thank you for you r word Justin! Completely agree!
Josefina Van Thienen
Congratulations Felipe & Oscar 👏🏽 Nara addresses a very real problem to SMBs! I’ve seen you work tirelessly to make this product as human and smart as possible, simplifying customer service and even selling by itself! What a change for all those that cannot have the luxury of having an engineering team to build this internally.
Felipe Abello
@josefina_van_thienen1 Thank you Josefina and thank you for you kind words :):):)
Grisell Martinez
Congrats on the launch!
Felipe Abello
@grisell_martinez Thank Grisell! Grateful to have your support: :)
Fabio Espinosa
Awesome product!! Will use it soon 🙏
Felipe Abello
@fabioespinosa Thanks Fabio!!
Guido Marucci Blas
Congrats on the launch guys! Definitely something that SMBs can leverage to improve their custom experience
Felipe Abello
@guidomb_cedalio Thank you Guido! That's our focus...improve their experience to a 10x one!
Lucia Vasena
Congratulations on the launch! This will help a lot all those that cannot afford having an internal engineering team to build this.
Felipe Abello
@lucia_vasena1 Thank you Lucia!!! We completely agree 🤗
Jack Dwyer
How can I try it???
Andres Iriarte
Great tool! Can’t wait to use it for my company! Let’s talk
Felipe Abello
@afiriarteh thanks Andrew! For sure!!
Jorge Ferreiro
Go Nara! exciting product. How do you see the product growing moving forward?
Felipe Abello
@jgferreiro hey Jorge! Thank you for your question! What we’ve built so far we think of it as the first layer. We actually see an enormous opportunity in going very deep into bringing ai automation to the several layers that sales and support has. The next on the roadmap, is direct integration with businesses APIs so Nara can help them do actions on their behalf!
Juan SimĂłn Salazar
Great product, can’t wait to use it.
Felipe Abello
@juan_simon_salazar thank Juan, let me know if you have any question or feedback!
José Murillo
Would love to chat about Nara! We run a big customer service team because a lot of our LatAm customers prefer to purchase on WhatsApp / texting. It has great conversion but it is costly. Seems like Nara could be very helpful.
Felipe Abello
@jose_murillo2 seems like a perfect use case for Nara! Shoot me a message Jose :)
Felipe Chávez
Amazing, testing it!
Felipe Abello
@afchavezt thanks Felipe, let me know if you have any questions or feedback :)
Paula Rojas
Great product!! Excited to use it
Felipe Abello
@paula_rojas1 thanks Paula!!!
Gustavo Trigos
This is awesome! Is this a chat assistant geared for the businesses' customers or the business employees?
Felipe Abello
@gustrigos hey Gustavo, this is actually a great question. We have seen both use cases being satisfied by Nara. Some companies use us internally and some externally!
Massimo Di Berardino
Congrats on the launch. great product for small-team SMBs looking to increase sales and automate work!
Felipe Abello
@massimokris Thank you for the kind words Massimo!
Roland M
Super interesting and promising product! Is Nara able to help with refund request and return processing for physical products/e-comm?
Felipe Abello
@rolanddeep Hey Roland. That's exactly our focus! Not only answering questions but also being able to execute actions on the shop's owner behalf, including refunds and return processing
Eric Jung
This looks so sick! Could this be like a Shopify plugin? It'd be interesting to be able to see what the most common objections are in the sales process (e.g., price, competitor/alternative, shipping speed, etc.).
Felipe Abello
@eric_j1 We actually do have a Shopify integration, soon to be a native plugin. It'll be able to be trained on all the information that Shopify has on a store, like inventory, shipping options, etc. Do you have a use case in mind?