As we spoke with more and more teams trying to build and test complex AI agents, we realized that evaluating multi-turn agentic interactions is still a major challenge across use cases, from customer support to travel.

We are launching Maxim’s agent simulation to help teams save hundreds of hours in testing and optimizing AI agents.

Key highlights:

✅ Simulate customer interactions across real-world scenarios and user personas, and monitor how your agent responds at every step. 

✅ Evaluate agents at a conversational level—analyze the trajectory your agent chooses, assess if tasks got completed successfully, and identify points of failure.

✅ Re-run simulations from any step to reproduce issues, identify root causes, and apply the learnings to debug and improve agent performance.

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Check out Maxim AI: https://www.getmaxim.ai/