p/liveagent
The 1st step towards better customer service
Juraj Tobola
LiveAgent Typing Test — Made for customer service agents to test their speed.
1
If you are a customer service agent, it’s important that you don’t sacrifice the accuracy of your typing for speed. If you make a lot of mistakes, consider perfecting your typing skills with our typing test.
Replies
Juraj Tobola
Heya Product Hunt 👋 We're launching another tool to improve skills and productivity. It's aimed to test customer service agents typing speed, but it also can be used to select good candidates during job interviews for similar positions where fast typing is one of the requirements. And the least but not last, you can test your typing speed just for fun :) There’s no definite answer regarding a good typing speed, however, the average typing speed for most people is roughly 40 words per minute (WPM). If you’re applying for a job that requires a lot of typing (such as a customer support representative that has to do a lot of live chat typing) you’ll need to be able to type 60-80 words per minute. Other high-level typist jobs (such as paralegals, secretaries, or transcriptionists) may require you to type up to 100 WPM. Looking forward for your feedback!