One click to insights from many sources 💫 ‌ ‌ ‌ ‌ ‌
This week, we made it easier to zero in on insights from specific feedback sources.
You can now categorize your sources, letting you quickly select and dive into insights from any group with just one click.
Super helpful if different teams own different sources, or if you segment feedback by personas, regions, or customer segments.
Recent updates:
We’ve rolled out several updates in the past few months. Here are the highlights:
New integrations with Freshdesk, Discord, Salesforce Service, Gong, Intercom, Zendesk, HubSpot, Reddit, Twitter (aka X), Amazon, and Slack channels.
All your original user mentions now automatically translate to English or your preferred language!
Connect Slack to get weekly updates on what your users need or already love posted to any channel.
A visual chart of trends across your feedback sources over time.
Kraftful is now SOC 2 Type 2 compliant!
Turn insights into PRDs and user stories and sync to Jira or Linear
Organize insights into projects and create a roadmap with Now, Next, Later.
AI-generated surveys and user interviews that collect and analyze feedback from thousands of users in minutes.
Improved analysis with the new o3-mini-high model.
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