Meet the new Google Meet integration ‌ ‌

We've redesigned our Google Meet integration to make it even easier to learn what users need from your customer calls!

Now you can automatically group feature requests, pain points, and product insights across all your call transcripts.

Click any mention to see relevant snippets from multiple calls, then dive deeper by viewing each snippet within the full transcript context.

As many of you know, our Gong integration already works the same way.

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Recent updates:

We’ve rolled out several updates in the past few months. Here are the highlights:

• See the relative business impact of user needs with the deal amount for each customer accounts.

• Ask AI now has verbatim user quotes.

• New integrations with Freshdesk, Discord, Salesforce Service, Gong, Intercom, Zendesk, HubSpot, Reddit, Twitter (aka X), Amazon, and Slack channels.

• Ability to hash PII on enterprise accounts. Reminder: we’re SOC 2 Type 2 compliant!

• All your original user mentions now automatically translate to English or your preferred language!

• Connect Slack to get weekly updates on what your users need or already love posted to any channel.

• A visual chart of trends across your feedback sources over time.

• Turn insights into PRDs and user stories and sync to Jira or Linear

• Organize insights into projects and create a roadmap with Now, Next, Later.

• AI-generated surveys and user interviews that collect and analyze feedback from thousands of users in minutes.

• Improved analysis with the new GPT‑4.1 models.