Listen to users in EVERY language
All your original user mentions now automatically translate to English or your preferred language!
From day one, we’ve prioritized supporting teams with global user bases. You’ve long been able to set your org language in Kraftful to get feature requests and product insights translated seamlessly. Our surveys and user interviews already generate questions in your chosen language and translate the insights back for your team.
This week’s update levels up our multi-language support: every original mention is now translated into your org’s language (or defaults to English if you haven’t picked one yet).
Recent updates:
We’ve rolled out several updates in the past few months. Here are the highlights:
New integrations with Freshdesk, Discord, Salesforce Service, Gong, Intercom, Zendesk, HubSpot, Reddit, Twitter (aka X), Amazon, and Slack channels.
Connect Slack to get weekly updates on what your users need or already love posted to any channel.
A visual chart of trends across your feedback sources over time.
Kraftful is now SOC 2 Type 2 compliant!
Turn insights into PRDs and user stories and sync to Jira or Linear
Organize insights into projects and create a roadmap with Now, Next, Later.
AI-generated surveys and user interviews that collect and analyze feedback from thousands of users in minutes.
Improved analysis with the new o3-mini-high model.
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