@erezroso Although we ultimately share the same goal, our aim is to provide you with insights into what you should fix VS analysis, we're doing that by a combination of features: You can see the session timeline on the sessions page Each session gets a customizable session score, the higher it is, the more relevant it's(and packed with information) The next features we're planning to launch will focus on even deeper insights into your application.

@dannifriedland very interesting !, currently using fullstory, wll check Jaco asap!, any video to see Jaco in action ?

@sagishrieber Thanks Sagi, looking forward helping you learn about your users :)

@jimmymackin Although we ultimately share the same goal, our aim is to provide you with insights into what you should fix VS analysis, we're doing that by a combination of features: You can see the session timeline on the sessions page Each session gets a customizable session score, the higher it is, the more relevant it is(and packed with information) The next features we're planning to launch will focus on even deeper insights into your application & users.

@dannifriedland Makes sense. Thanks Danni

@noamsch Thanks Noam, happy you like it!

@uxdzen Thanks! Regarding the price, also i'm biased, but if you compare it to usability testing or support tools, it's not that much.

@uxdzen which are other products like this? which are as good?

@juangmrtz @iamnineblack @uxdzen If you ever used Sessioncam, give us a go, you'll be pleasantly surprised. the difference is huge.

@normal_ppl Looking forward to it! ping me through intercom if you need any help.

@dannifriedland does the session recordings support angular pages?

@normal_ppl sure do, we capture AngularJS perfectly.

@ourielohayon Great question, there are a couple of main differences. Jaco is much easier to install and is able to capture much more refined user experience, allowing you to see not only the "big" things like mouse movements, but also dynamic content, load times, spinners etc, all with a single line of JS and without any deep integrations into the code. On top of that, we allow you to detect and find common user behavior issues.

@dannifriedland are you certain you re the only one to allow that? how about mobile apps?

@ourielohayon I didn't say that we're the only one to give you that, but that's the main differentiator between us and clicktale for ex, We're aiming to launch support for mobile apps in the following weeks.

@shekyboy 1. We sure do, the more Single they're, the better it works :) 2. The X weeks retention means that we'll store your sessions for X weeks/months until we delete them.

@otymix Thanks Oty, that's why we provide an always-free tier, and once you grow, you can upgrade :)

@otymix which startups could not afford $149 / month for understanding their customers? Genuine question because I think it depends what stage a startup is at. I'd say this price is nothing compared to other costs and the results these types of tools can yield.

@sheppyc i agree it depends on the size, and with their free plan (didn't pay attention to it at first) it makes all sense :-)

@dannifriedland Yes didn't pay attention to the Free plan details , you got it right , it makes all sense for all stages of a startup +1

@otymix @sheppyc I know this thread is a few months old but I just got an email from these guys that they are discontinuing their free tier (funny how they originally called it "always free") and came here to look for alternatives. I wanted to answer @sheppyc question on which startups can't afford this - bootstrapped startups, the ones that need it the most too, as they mostly likely don't have the UI/UX staff. Jaco has a good product but unfortunately I can't afford it at the moment - I am generating exactly $0 revenue, offering the product to a few beta-testers.

@grinbee We sure did, for the majority of cases it should have almost no impact, if your site is especially heavy we can run a detailed performance check for you.

@kobaiko Thanks Yair! we glad you find it useful.

@thewhizkids There are a lot of differences, the most noticeable one is the recording quality, if you're running a complex application, you will get far better results using Jaco. We also detect common patterns and issues, sending you interesting sessions you should watch, and allowing you to find exactly what you need, when you need it. I think that if you give us a try, you'll easily notice the difference!

@justmad Thanks Marcos!

@tamir_eden Thanks Tamir!

@alexintosh Currently no, but in the next few weeks it'll

@nikitakorotaev We sure can :) and much much more