What’s the best way to guide beginners into tech — without overwhelming them?

I'm building a free career bot that helps people explore IT professions and try short intro courses. It s aimed at total beginners people who want to switch careers but have no idea where to start.

The challenge: people often don t know what to ask or what to expect. They don t even know the difference between QA, frontend, or product manager so even choosing a path is confusing.

If you ve built tools for beginners or have experience mentoring career switchers I d love to hear your thoughts:

What worked best to reduce the feeling of I m lost ?