I am an experienced user researcher, and have helped set up many research teams. I'm really excited about this opportunity to share how to do it - I'm particularly enthusiastic about advocating and evangelising research, so we go into that in depth. Other topics I cover include how to: Convince colleagues that user research is worthwhile Budget for and equip a research team Create the templates and tools needed to run research Run studies that are impactful and useful Optimise your research team’s workflow Grow a research team long-term So far, the reception to the book has been great. Here are some comments that people have said: “A great practical guide to collaborative user research” “I wish this book existed 2 years ago, when I was first making the jump to user research manager.” “An extremely useful resource – A practical step by step guide of how to build a User Research Team from scratch“ “The demand for user researchers is on a rise, and with that comes the need to organise the bits that enable research insight to pack a punch in design decisions. This was timely read for me, loved it.” "More than a book – it gives us clarity on how to advocate for UX in a company and gives a lot of good tips and advice on how to get everyone on board with UX.” If you are a new research leader, someone considering hiring their first researcher, or UX designer looking to grow your research skills, this book is for you! ---- I forgot to mention! The book also comes with lots of free templates for a new user research team, including the study design template, templates for note taking, and a report template. Everything you need to get started! ----

I love Steve's approach, and there's always a soft-spot in my heart for another user researcher with a background in the world of games ;). Great stuff.