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@dainiskanopa No advantages for upvoting, but we wanted to make sure everyone involved in the project was recognised. :)
Absolutely amazing, been using Feedback for Plutio, and loving it! 🙌🏻🎉
I can't imagine what I could of done without you, HotJar! 😍
Hey! We're excited to announce the launch of our latest tool in our All-In-One Analytics & Feedback suite called Incoming Feedback.
Incoming Feedback gives you instant visual feedback for your website or app.
Incoming Feedback would not have been possible without the support and drive of the Hotjar team and community.
We’re still a long way away from where we want to be but we are counting on all your feedback with Incoming Feedback to get us there faster.
There's also an exclusive offer for the Product Hunt community. Get an extended 90-day trial to experience the full Hotjar Experience.
I’ll be around today along with some of our team members to answer any questions you all have.
Happy hunting!
@daviddarmanin awesome tool guys - I've been using it in BETA so excited that it's out now! Customers are often genuinely trying to help out and this helps them do it quickly and accurately. Thanks!
@george_vou Thanks George ;) Great to hear you are finding it valuable!
@daviddarmanin I absolutely love incoming feedback tool! And congrats to the official launch. I'm keeping an eye on it. PS: Ping me when you will be ready for internationalization.
@daviddarmanin very good product. We use it since 4 months we love it! Help us improve a lot of pages.
@daviddarmanin looks great, would like to try switching from our current solution. How do we get the 90 day trial?
@treggify Glad to hear that Tregg! Looking forward to your feedback once you do!
Woah! This is pure awesome. By solving the user problems, and the conversion rates sky rocket. Thanks for the building this, can't wait to start using this.
One question, hope users can easily send feedbacks on their phones too. What're the minimum resolutions, OS, hardware accepted on the phone, to use this functionality?
@thesureshg Hi Suresh! Great question - yes, Incoming Feedback also collects feedback from sites on mobile browsers. We support all modern mobile browsers which means that you should be able to collect feedback from all your mobile traffic. There are no restrictions on the hardware or OS you use as long as your mobile browser is able to run JavaScript. On the other hand, we don't yet support Incoming Feedback on native apps (via an SDK) but that's something we may be working on in the near future. Hope this helps!
What a great addition to the Hotjar suite of tools! Building better apps just got easier 🙌 Good job guys!
Big thanks to everyone for the support yesterday from the whole Hotjar team!
It's no surprise that we love feedback :) and we really appreciate all the feedback we received from everyone here yesterday.
Please keep it coming!
Nice! :) I've tested BETA and the idea behind it is really awesome. You can say it's like a Invision but for REAL websites and REAL users. Select and comment specific elements on site - simple as that. I think it can be also used for other reasons. For instance to feedback unreleased Blog / Medium articles (Hotjar recently used it that way as well as far as I know). Go go Incoming Feedback! :] Great job Hotjar guys, stay awesome! ;)
Being able to select an element on the page and send that as part of your feedback is very cool! Nice one!
I do enjoy this new product for Hotjar, it's a great addition to an already fantastic suite of products. However, I do hope that it become better encouraging and teaching users to add quality feedback. Right the users side's UX for non-technical people is pretty bad.
@leandrobthomas Thanks Leandro, let us know if you have any feedback :)
@eric_j_designer Thanks for the feedback Eric! I think we may already have that in our backlog but will definitely take note of your request. :)
Awesome job @daviddarmanin and the Hotjar team! Incredible product. Great service.
@phanos_chelios_demetriou Thanks Phanos! The great thing with Incoming Feedback is that it will help you identify what's working well and what needs to be improved so you can better prioritize improvements. You will then be able to measure the performance of those changes over time. Really looking forward to your feedback as you start using it! :)
@nevernorth Thanks Quinn! We're already getting some great wins by using Incoming Feedback within the Hotjar app itself :)
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