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p/heyEmail at its best, new from Basecamp
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Miguel Amador

HEY - Email at its best, new from Basecamp

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Email deserves a dust off. A renovation. Modernized for the way we email today.
With HEY, we’ve done just that. It’s a redo, a rethink, a simplified, potent reintroduction of email. A fresh start, the way it should be.

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Josh Lewis!
I'm a simple man. I see Jason Fried and DHH, I upvote.
Mladen Petrovic
@joshlewis Hey looked cool but when i saw DHH i instantly wanted invite.
Max
Really hoping it goes out of "influencer only" stage soon, looks great!
Chris Dancy
@rdev It's ironic. They are focusing on attention abuse, and then ONLY launches to some people. Kind of killed the joy I had.
Jason Fried
Maker
@rdev @chrisdancy1 To be clear, we're not doing this to hype it up - we're rolling out slowly to be conservative. Just want to make sure everything's running smoothly before letting the 55,000 people on the list in. We will get there in a matter of days or a few weeks. This isn't going to be a drawn out invite thing like Gmail did years ago.
Max
@chrisdancy1 @jasonfried I was on the waitlist in the first 10 or so minutes after you announced HEY back in February and the name I wanted just got jacked a few hours ago 😢
Brandon Hull
@rdev @chrisdancy1 @jasonfried I see this as just the opposite of Chris. It's perfectly in the attitude of Hey as a product to roll it out like this at first. You're introducing a philosophy, not just a product. If someone likes the philosophy, they raise their hand, and you guys invite them in. Just like the feature in Hey, where a person emails, another person has to manually say, "Yes, I want emails from them." It's a 'considered' approach. Not a mass production approach.
Chris Dancy
@rdev @jasonfried @brandonhull Obviously my statement is sticking a feeling in people. Considered approach for attention abuse would not actually gin up more attention. It's the exact opposite of considered. It's planned for maximum exposure. Try not to confuse the product philosophy vs the roll-out plan.
Ryan Hoover
I had the pleasure of getting an early walkthrough with @jasonfried last month. I'm very impressed with the level of detail and creative thinking that went into Hey. It's deserving of the hype rn.
Samuel Briskar
@jasonfried @rrhoover Looks interesting. I can't wait what is under the hood :)
Roey Tsemah
@jasonfried @rrhoover any chance for an access code? I'd love to make a video about this for my YT channel and design students. It really ticks all boxes!
Abdul
no support for mail protocols, custom domains... it’s a marketing hype and shows a false advertisement as reinventing email which it didn’t btw and people will forget it after a month
Evan Petrack
@abdu1m There's definitely some truth here. It reads a good bit marketing-y. I have no problem at all paying for email tools or platforms (currently use MailMate), but I would definitely have to use before purchasing. Just a heads up @jasonfried I'm one of the many that emailed (March) but did not get a code or response.
Primer
I've been looking forward to this for a long time. Love basecamp and Jason Fried is a product hero of mine. However "Imbox" is super annoying. Also, from the 37 minute Jason Fried walkthrough: We call the INBOX our IMBOX, the "IM" stands for "important"... however we want you to think of your IMBOX as your INBOX.... Just call it a bloody inbox. @jasonfried
Matt Bowers
@jasonfried @mickc79 Perfect opportunity for a simple browser extension that always fixes imbox->inbox :)
Alexander Kaplan
I'm thinking all the product hunt folks who comment, upvote and dig this idea should get an invite :)
Brian Kaplan
@imanujaku I upvote that.. And upvote your last name
Alexander Kaplan
@briankaplan hahaha, back at ya!
Sean Li
@imanujaku seriously, still patiently waiting haha
Miguel Amador
Hunter
The email reinvented by those that brought use Basecamp, maybe the best well-thought tool to manage teamwork, where each detail is there for a reason. So Hey changes a lot of what we have learned about email, something feels rather different, but knowing that all is there for a reason, why not embrace it? Invites being sent to all those that requested for an invitation today
Justin Mitchell
@themiguelamador ha what about those that requested an invite months ago?
Miguel Amador
Hunter
@jmitch Today the team announced they are sending out the invitations. Still waiting for mine.
Pettrie de Bondt
@themiguelamador hey would love to try out this new NOT email tool called Hey
Primer
@themiguelamador Emailed for a code on may 21st. Haven't had anything through yet.
Jay Gibb
@jasonfried I watched your YouTube demo and I'm really excited about Hey. Especially a future version where we can use our own domains. I do have a question for you and @dhh though, do you anticipate adding "Snooze" or "Send then Snooze" features that will allow me to make threads appear back in my Imbox at a specific datetime in the future? I'm not sure that the "Reply Later" and "Set Aside" functions are sufficient for real-world workflows where I want something to go away until I need it again.
Jay Gibb
For those who haven't seen it, here's the walkthrough:
Jason Fried
Maker
@dhh @circuitfive Thanks! No plans to add Snooze right now. We've been using HEY internally for many months and while I used to occasionally use Snooze in Gmail, I don't miss it (or want it) in HEY. Reply Later and Set Aside work wonderfully in real-world scenarios. There's no theory in this product - we've been hammering it with thousands of real emails over many months of real use, and the concepts hold up really well. I think you'll find the same when you try it.
Gady
@jasonfried Set Aside doesn't have a date. i want my accounting emails to reappear in the beginning of the month. snooze is set aside + reminder
Tim Perry
@dhh @jasonfried I hope you'll reconsider. For me, snooze was the absolute killer feature of Google Inbox. I use snoozed emails daily, both as long-term reminders set weeks or months away (future action deadlines, reminders e.g. that a package is about to be delivered or that I need to follow up on an invoice, catching up with a contact just before their next budget planning date, etc etc...) and for shorter-term triage (hiding away emails that need action but not today by a few days, or pushing non-urgent personal emails to the evening/weekend). I'm really interested in Hey, and maybe I'm wrong, but snooze is a super core part of how I handle all email every day right now, and the one part that works really well. I can't imagine letting that go.
Andy Bell
I just got in and good gosh, I love it already. Great work, folks!
Allen Walton
Really curious to know if they've created a new thing called "Imbox" or if it's just a typo
Miguel Amador
Hunter
@allenthird thought the same, but wouldn't be the same email with an inbox? Seems playing with the words, as it is repeated everywhere.
LYBREX
@allenthird "IMbox" is for "IMportant emails"
Ryan Hoover
@allenthird itsnotatypo.com
Anne-Laure Le Cunff
@rrhoover That domain game 🔥
B
Is "Imbox" intentional or a typo?
Mikael Forsgren
@benjamin_shyong Intentional. "IMportant INBOX"
Chris Messina
Top Hunter
Primer
@benjamin_shyong it’s intentional and ridiculous at the same time.
Matias Baldanza
Can I funnel my other email account through Hey? I actually don't care about my older messages, just what comes in from now on.
Justin Williams
@matiasbaldanza I saw a demo today and you can do this.
Jason Fried
Maker
@matiasbaldanza Yup, you can set up forwarding from any email service right into HEY.
Miguel Amador
Hunter
Are you looking for email email client alternatives?
Chris Messina
Top Hunter
@themiguelamador email email?
Daniel Contreras
@themiguelamador Being honest, so far I love Polymail? drawbacks? compatibility, I'm a mac user but also an android user, apparently a rare combination, so I don't have the Polymail app on my phone but instead I use spark, but I hate the spark app for mac, so, yeah...
Brendan Weinstein
@chrismessina your mannn over here is dying for an invite or code....any extra or know who may have? Thnks in advance. Chat soon!
Joost van der Steen
Very nice!! But I'm stuck in Google. I found that there is still some Lorem Ipsum in the tour on the merge page.
Jason Fried
Maker
@joostsvds Intentional. It means "Out of many, one."
Yu Chen
Been on the waitlist for months now :-/
Daniel B (Scrimba launching Fullstack)
Launching soon!
Very exciting! love the feature to annotate threads with personal notes. Can we get a text transcript of the video for quick browsing, maybe with key points time stamped? Quick constructive feedback maybe increase the padding and margins on the imbox subj/body/avatar UI to breathe more air 💨 into the list, it feels a little hunched to me. 👩‍👩‍👧‍👦 Or allow users to choose between compact and expanded view? Regarding *Subject lines* what's Hey's take on these? Most people don't know how to write them , its really not intuitive ( if you watch a beginner back in the day they could mistakingly paste the entire email message right into it 😂) Are they needed in this new decade? could they be automated by analysing the body of the email etc etc?
Stephen
here's to hoping for an invite code soon
Shafique Gajdhar
Everything about Hey.com is promising. Really hope that this changes the way we use email forever.
Sten Tamkivi
?makers How does Hey deal with calendar invites? They can be a notable share of many inboxes, hence the full integration attempts in Outlook to GMail. Yet I can imagine trying to reinvent scheduling is not a small adjacent feature...
Jason Fried
Maker
@seikatsu They're attached as .ics files. Click the file and add it to the calendar of your choice.
Taher Dhilawala
While it's new and has a refreshing take on email, it lacks a few basic things imho. - I cannot delete an email in my screener. Sometimes I just get an email once and I am not sure if I want to receive it or not. There is no way to delete it. I can't keep it in the screener because the "Screen 1... " notification keeps annoying me in the "Imbox" - There is no "Reply" and "Reply All". Its by default "Reply All". - The screening is not intelligent. I have tried if for a week and the email from same senders keep coming into my screener even though I have screened them multiple times. There are tons of other issues which makes me NOT want to pay a premium $99 price. May be few months/years down the line when they perfect it, I might consider paying. If someone builds a new email, they first have to make sure they got all the basics right. Its 2020 and no one has the patience to wait for an email product to get the basics right.