HelpKit AI turns your Notion help center or documentation site into a smart, 24/7 AI chatbot assistant that provides precise and instant answers to your users. Let our AI help you resolve issues faster and save hours on customer support.
Hey Product Hunters 🚀
Dom, founder of HelpKit here. I'm super excited to introduce you to HelpKit AI – the best way to turn your Notion docs into an AI powered chatbot.
🙇♂️ Background
In today's fast paced age, immediate and precise customer support can make all the difference. We realized that while Notion offers an incredible platform for knowledge bases, there was a gap in providing real-time, AI-driven answers to user questions. This led us to the birth of HelpKit AI.
💡 Solution
HelpKit AI seamlessly turns your Notion help center or documentation site into a smart, 24/7 AI chatbot assistant. Think of it as having a ChatGPT™-like assistant that’s custom trained on your knowledge base, ever ready to serve your users!
💎 Features
🤖 Custom AI Chatbot: ChatGPT™-like experience tailored to your knowledge base.
💰 Cost-effective: 100x cheaper than traditional customer support.
📊 Insights: Receive actionable feedback to improve your knowledge base continually.
🌙 24/7 Service: Your AI assistant never takes a break!
🔌 Easy Integration: A simple add-on to your existing HelpKit project.
When users engage with the search bar on your site, they'll now see an "Ask AI..." button. A single click and they’re chatting with a bot ready to assist them! And the engine running this? The powerful OpenAI™ GPT-4 model.
Customer support is a pivotal aspect of any business. With HelpKit AI, not only do you ensure that user questions are addressed promptly, but you also get insights into areas of improvement, all while saving immensely on support costs.
Dive in and experience the future of instant customer support with HelpKit AI! Let us know your thoughts and how we can better serve you. 🙌
Your questions, feedback, or just a hello – drop them in the comments below. Thank you for your interest in HelpKit AI! 🙏
@sobedominik it's the most straightforward & efficient way to support your customer. The AI chat widget is a life saver for founders & small teams. Great work! 👏
@sobedominik Dom, the idea of integrating AI with Notion docs for real-time support is truly innovative. Wishing HelpKit AI great success; looking forward to trying it out and seeing its impact on customer support!
When AI boomed a couple of months ago, many companies scrambled to add AI to their app.
Not Dom.
He thought about it, and thought about it more. Then he experimented a little. Then he realized that other companies AI implementations were rushed and sub-par, simply trying to ride a wave.
He carefully crafted this release. He tested it for a long time before releasing it to a small set of customers. He wanted to make sure he got it right.
Dominik truly cares about everyone who uses HelpKit for their business, and he makes sure that your customers get the best service possible when you use HelpKit.
@fishsander Wow, thanks for the kind words! Seems like you saw my Tweets about initially struggling getting the feature built. I am happy to have taken a bit more time and really proud with the result now!
Amazing launch!
I don't usually fall for the AI hype, but this product is genuinely impressive. It's great to see indie makers doing cool stuff with AI.
Congrats, Dom! 🚀
@angelperez Thanks Ángel! Means a lot coming from you. I am kinda the same. There's lots of hype about AI but I really think the feature we built is a great usage of it. Potentially can take off a lot of work for customer support agents so they can focus on the really tough questions instead.
Congratulations, Dominik!
Leveraging existing knowledge bases with language models is such an ingenious adoption of this new technology and I'm sure this will 10x if not 100x your customers productivity from what HelpKit has already been doing for them already. Super inspiring!
@josefbuettgen Thanks Josef! We hope so too! I did some calculations and it seems that besides productivity the chatbot is also 100x cheaper than an average customer support staff employee which is huge! Not to say that CS is not needed anymore but just the enormous weight it can take of companies shoulders 💪
congrats on the launch! a genuinely useful application of AI, and the care and attention to detail in the product is easy to see - love seeing the evolution of HelpKit 🔥
Such a great feature - as a customer of anything, I'd always 100% opt to use this capability before searching through pages! Well done and congratulations Dom.
@charlie_beveridge Thanks Charlie. We have been running HelpKit AI for the past 2 weeks and over 2000 conversations have now been successfully handled by the AI chatbot. Really excited and happy to see that it's going well!
If you use Notion for documentation, wiki or help center, it's a no-brainer to use this. It's also a lot more cost-effective than other AI solutions! Such a great implementation @sobedominik, congrats on the launch 🎉
Love the idea behind HelpKit AI - turning Notion docs into a chatbot is brilliant. We're all about video content, and I'm curious if there's a feature to integrate or reference video tutorials from Notion into the chatbot replies. Could be a game-changer for visual learners reaching out for support.
HelpKit AI sounds like an incredible tool, Dom! 👏 I've been using Notion for a while, and having a chatbot an AI assistant right on my documentation site would be super cool!
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