Help Scout for Startups - Free customer support platform for startups
Help Scout is a simple help desk that's designed to give growing businesses the tools they need to provide a better customer experience. Learn the platform in an hour, become a power user in a day, and get your first six months free!
Light Users by Help Scout - Bring your whole company closer to customers
Introducing light users: a new user role in Help Scout with limited permissions at a lower per-user cost. Light users provide a unique opportunity for different teams across the business to drive impact with your customers—all in an affordable, scalable way.
AI drafts by Help Scout - Draft replies with the click of a button
Use AI to draft replies to customer emails. Generated based on your past conversations and help content, high-quality drafts are ready for you to review, revise, and send.