Help Scout for Startups - Free customer support platform for startups
Help Scout is a simple help desk that's designed to give growing businesses the tools they need to provide a better customer experience. Learn the platform in an hour, become a power user in a day, and get your first six months free!
Light Users by Help Scout - Bring your whole company closer to customers
AI assist by Help Scout - Write better responses, faster
Introducing the newest AI feature in Help Scout: AI assist. With AI assist, you can make text longer or shorter, change the tone, fix grammar and spelling errors, and translate into over a dozen languages. All with the click of a button ✨
AI drafts by Help Scout - Draft replies with the click of a button
Use AI to draft replies to customer emails. Generated based on your past conversations and help content, high-quality drafts are ready for you to review, revise, and send.
Messenger in Help Scout - Deliver seamless support with Messenger in Help Scout
One of our most requested integrations is now live! You can now manage and reply to your company’s Facebook/Messenger conversations directly from Help Scout while maintaining a seamless experience for customers.