Juan Bautista Beck

What’s your current product hill you’d die on?

Mine: If you need a user to read docs before they get value… your UX is broken.

What’s yours?

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Furqaan

@juan_bautista_beck Mine: If your onboarding asks for any info before showing value, you're bleeding users.

Juan Bautista Beck
@chaosandcoffee I totally agree! I think users should be able to try the product before having to login or do onboarding.
Fatima Sarki

I've always said: if users need a tutorial before they can click a button it's not a feature it's a chore. If your onboarding isn't part of the product itself, you've lost 80% of your users in the first minute.

Juan Bautista Beck

@fatima_sarki Completely agree. If a feature needs a tutorial just to be used, it's already failed most users.

People don’t bounce because they’re lazy. They bounce because the product made them feel dumb.