Implement a workflow or routine to ask customers, at the moment there are happy:
We try to provide great user support via community forum and email.
Every time we solve the problem of a customer, we ask the customer to write a short quote about us on one of the major platforms.
In this way, we have quite a good response rate. Just asking them over and over via newsletter or on the website was not successful for us.
The key is to have options for people: a) a one sentence quote, b) a short video testimonial, c) a case study, etc. But above all, you must ALWAYS BE ASKING. :)
The first ones are the most important. I personally ask early users make a video testimonial or write a text
— sent senja link to make it a 1 step action https://www.producthunt.com/prod...
— remind regularly
— prepared 3 questions to help
— also i suggested everyone to record it together on a call if its easier
So you need to grind!
@kostyabolsh Like this but with @adeeb_malik suggestion of making it easy for them. So maybe asking specific questions and even interviewing them for 10 minutes which is easier for most people than thinking what to say.
Hey @lisa_steingold1! That sounds like an awesome idea for marketing usewhale! 😄 One effective way could be to reach out to your most loyal customers and offer them an incentive, like a discount or a small gift, in exchange for an honest video review. You could also run a fun contest where users share their videos and the best ones win prizes! Another way could be to collaborate with influencers who can review your product on their channels. Good luck! 😊📹
Getting video reviews for usewhale? Easy peasy lemon squeezy! Just sprinkle some tech magic, offer users virtual cookies for feedback, and watch those reviews swim in like a whale in the ocean! 🐳🌟
Writing scares people.
I like to think that users want to give reviews but find it a hassle to write, click on links, etc.
You can:
- embed directly in emails for easier review collection
- driven feedback (instead of asking them to write, drive them via a form, etc.
- always give examples of how you want the review (optional)
- let me know what you think!
@adeeb_malik This is so true! Also, I think blank pages scare people, so I think interviews or as you say via specific channels. Also love the idea of giving examples! Thanks for this!
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I’m very excited to speak about Cyber Wizard Bitcoin Recovery, this cyber security company was able to assist me in recovering my stolen digital funds and cryptocurrency. I’m truly amazed by their excellent service and professional work. I never thought I could get back my funds until I approached them with my problems and provided all the necessary information. It took them 72 hours to recover my funds and I was amazed. Without any doubt, I highly recommend Cyber Wizard Bitcoin Recovery for all your cryptocurrency recovery, digital funds recovery, hacking, and cybersecurity-related issues. Email, them CYBERWIZARDS2 @ GMAIL. COM. They’re also on Telegram. ID (@cyberwizards2)