While AI products indeed focus largely on providing functional utility such as automation, efficiency, and accuracy, the increasing trend towards human-centered AI design emphasizes empathetic and personalized interactions, prioritizing benefits like emotional support, ethical considerations, and improved quality of human life.
I concur that the bulk of today's AI products seem to prioritize functionality, though I firmly believe there's an increasing trend towards developing AI technologies that not only serve a purpose but also contribute meaningfully to enriching our human experience and understanding.