What did you learn from your first customer/user?

Hear more, talk less.

I completely agree. Feedback is important for the understanding of both the strengths and areas of improvement in any product. Different users bring diverse perspectives and utilize products in unique ways. so, every feedback holds significance in driving the growth and development of a product.

Yes every feedback is valuable :)

I agree with you wholly. Feedback is precious. The user sees what developers may underestimate.

In my B2B experience , ROI showcase is very important

That you should always work for the customer and not the other way around!

Verbal feedback is very crucial for developing a product that's useful and intuitive for the user. But while taking the feedback, it's important to sticking to understanding the pain-points of the users. Asking for users for feature recommendations is not a good idea because users always don't know what they want. They may just get creative while recommending features. But they do understand their pain-points. So, sticking to understanding pain points would be a good idea. If a users themselves tell you they want a particular feature, ask them what pain-point will this feature? Have they faced this pain-point? When?

to be super patient :D

That you can not emphasis onboarding enough. Onboarding onboarding onboarding. In fact build the onboarding before you build anything else 😂

I learned that I'm building a product for THEM, not for me or my ego. It's there to serve customers/users.

Once upon a time, I found out that our product could be much better than competitors, and people really think so.

We learned that active communication and gathering feedback from our first customer were invaluable. Understanding their needs and pain points allowed us to refine our edtech application to better cater to users' preferences, leading to enhanced user experience and overall satisfaction.