User test reality: sharing real experiences
How much user testing was involved in your product in the past 3 months?
Or during/before your last big release? How many users and from where?
Nearly ~50 designers have told me of how little they talk to users, sometimes as little as every 3-6 months! We all strive for user-centred design, but outside of aspirations, how many users and what kind of users did any clicking/tapping for you?
This isn’t a question intended to shame instead I hope we can share reality and key steps in our prototyping/design/release processes (regardless of what you call it internally).
Replies
2 users who are not me. One found several bugs, the other had several suggestions for improvement. I fixed the bugs and added most of their suggestions 🙂 it just takes time and prioritization and I'm only one person. But I really want to incorporate as much feedback as possible.