hey friend,
a timeless debate, free vs. paid at launch, eh?
it’s not a “must” but it’s a “consider”.
launching with a free tier can be a gateway, a sneak peek into your solution, enticing folks to explore with zero financial commitment.
but, and it’s a crucial but, it’s vital to be acutely aware of the financial runway and resource bandwidth this approach demands.
does it make sense for you, the solopreneur with limited reserves, to navigate those free users whilst ensuring their experience is top-notch?
can it translate into conversions, nudging them gently towards a paid tier, or will it stretch you thin, jeopardizing the quality and thereby, potential future referrals? there’s merit in a taster version, yet the true essence lies in ensuring that whatever path is chosen, it’s sustainable and doesn’t dilute the user experience.
what’re your thoughts on ensuring the quality vs. quantity balance in user acquisition?
warm regards,
Karim.
@ahmed_taha5 There is a cost involved in providing any kind of free trial, whether it's a product or service that uses AI or not. Offering the free plan on Swappit costs us money in terms of server resources, automation runs, support time, account verifications and much more.
Further, we also plan to offer a 3 month free trial of the paid plans with our launch next week.
The way I look at it, these are costs incurred in the running of the business. Because I do not have capital, this comes out of pocket until a paying user makes up for it. Even if I did have capital, it'd still be the same, I'd have outgoings until someone comes along and pays for a product/service we're offering.
The reality is, big tech companies do NOT need to offer free trials because they have capital (and/or cashflow) and because their products/services are established/popular/well-known/etc. - yet they do.
Why? Because it brings in customers of which a percentage will go on to become paying customers.
there was a talk about the best revenue model for startups on Harvard innovation labs YouTube channel. free trials, tl/dr, aren't recommended.
are you referring to a freemium version?
no, it's not in my opinion. It really depends what you're offering.
What is good is to offee a beta price or early bird price to get couple of users so you know what you can improve. I mean you can offer free for a month maybe and then convert them to paying customers.
Not a must at all. I think getting people into the platform is important. IF you want people to have a great experience you could remove any sort of feature gating for a longer term trial.
What is the goal of your launch? adoption? revenue gen?
@ahmed_taha5 tough call with an AI model - if you get mass adoption without revenue your run rate is going to look pretty short. I'd personally consider a volume gated freemium membership.
These days, when you are possibley more 'unknown' than other founders/ projects, its important to give more than take.
A free subscription offers a easy decision for anyone wanting to get a taste of your software. There will be plenty opportunities to upsell or even get refferals this way.
Think of it like when you go to the ice cream shop... taste until youre ready to buy 🍦
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