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Mark Prutskiy

How to get customer interviews in B2C?

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Hi guys, In our B2C product https://www.bumpy.app we've been trying to reach our users by cold emails to invite them to make a customer interview with us but they won't answer. How to get customer interviews in B2C? Any hacks? P.S. Proposition to get a free subscription doesn't work.

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Anna Mandziuk 🇺🇦
Did you only try cold emailing with invitations to interviews? I think that some people may not comfortable with interviews. Maybe it's better to create a feedback form where you can ask your questions and leave slots for any other comments and suggestions that users might have. Also, you can try contacting users in your app, for instance by creating a pop-up with a link to the form and an offer to get a freebie.