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Frank Sondors

How do you track where your users came from?

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You're probably either looking at Google Analytics, having tracking software in place, or asking users at the sign-up where they heard about you. What strategy do you use to track your sign-ups? Here at Salesforge.ai we ask users where they heard about us and it provides invaluable information. Launching on Wednesday: https://www.producthunt.com/prod...

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Aidarous
Google Analytics for me
Rehansh
@olenabomko but a lot of times people wouldn't just tell the answer, would they?
Salar Davari
Analytics is a MUST for obvious reasons. We do have tracking software for assurance as well. Sometimes analytics seems to miss some data and vice versa.
Yannick
We use Umami, an open source, self hosted web analytics tool.
Daniel Hunt
With difficulty! When it's a mobile app it's quite hard (the app stores only really tell you whether users came from search or from a third party link etc) Does anyone know of any strategies to get more info for mobile apps?
Liz Worthy
We're using Google Analytics. We aren't asking for a sign-up, but considering adding a "How did you hear about us?" button. Thanks! Good luck on your launch on Wednesday!
Steve Lou
Asking where your subscribers and prospects have come from is probably the best solution. Referrers in analytics tools sometimes fail to provide the right information, if any.
Rehansh
@steve_lourdessamy I have exact opposite views on this. Asking users is a flawed strategy because sometimes they might not remember themselves where they came from while on the other hand tracking platforms can track exactly where the traffic is coming from!
Steve Lou
@persuasionkid I disagree. It depends on the answers you provide. Asking someone is always better than inferring. And, again, tracking tools are far from perfect.
Google Analytics and provide where did you hear about us feature. We at AiToolsKit.ai (AI, Seo, Writing & Social media Tools all-in-one Platform) providing referral links to the partnered platforms so that it become easy to track the users. https://rebrand.ly/dk2gywz Regarding tracking, Using AiToolsKit.ai you can track your competitors, spy on them, youtube trends research, keyword research to track the trending keywords and many more
Lukas deConantsesznak
I use Google Analytics but I'd really like to rely less on big tech. Hoping to hear of some alternatives out there! 😄
Sergei Petrov
I ask users automatically or verbally.
Ilyes Ouhadj
You've stated all the ways you can use to learn more about where your users are coming from! which one to use depends on your goals and current situation! For instance, if you think about budget, "Where did you hear about us?" is the best option! so on and so forth...
Shajedul Karim
tracking sources is critical. it's like understanding the roots to nourish the tree. google analytics is a classic. it's the bread and butter for many. but it's not the full meal. asking users directly is gold. it's qualitative data, beyond just clicks and pageviews. there's also the UGC (user-generated content) angle. look for mentions, discussions; those are clues. tools like mixpanel or amplitude offer more advanced user journey mapping. insightful but can get complex. don't forget the low-tech methods too. a simple google search can reveal a lot about how you're discovered. link all these data streams for a 360-degree view. data in isolation can mislead. launching soon? then this is the perfect time to set up your tracking ecosystem. measure twice, cut once. knowing where your users come from informs not just marketing but product decisions, partnerships, and more. happy tracking and good luck on your wednesday launch! keen to see how salesforge.ai leverages these insights.
Sean P.
This might be unpopular but I use https://search.google.com/search...
Emad
Google Analytics is what we Use at Clued.ai