Nika

How do you handle pricing strategies and discounts?

When I was studying economics, we always said that we base the price on these basic things:

– cost level

– competition

– prominence of the industry/product

– target group

I would be interested to know:

How do you determine the price for your product, and whether you created anything interesting in your pricing model (e.g. packaging, etc)?

+ What is your opinion on promotions?

I heard a rather interesting thought: "The one who wants a discount on your product probably doesn't value your work."

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Manu Goel
Launching soon!

In my view, value or perceived value is where it gets to finally.

Numbers / calculations that demonstrate clear dollar value - works the best.

Nika

@manu_goel2 so, at that point, do you have any pricing on your page or rather have some formula where you can quote a price?

Manu Goel
Launching soon!
@busmark_w_nika the pricing is on the page but promotions show the ROI in numbers.
Launching soon!

Great topic! I still find the 4P’s (Product, Price, Place, Promotion) super helpful when thinking about pricing.

Nika

@hamza_afzal_butt Spotted a marketer here :) The very first lesson we were given at uni. :)

Launching soon!

@busmark_w_nika yesss 🙌🏽, after seeing this I just remember my lesson 😂

Nika

@hamza_afzal_butt Good lessons never get old. LOL :D

Olga Aleksiutovich

I would say that for each product the criteria's list will be absolutely different.. And first of all, it's depends on your positioning on the market.

Are you unique with your features? Then go ahead and make the extra profit. Are you trying to compete with someone? Then your first object is to revise your competitors pricing policy.

As for discounts, there are some areas (many SaaS solutions) where you should include your discounts in your strategy of retention and acquisition. No pain of making the discounts, it could be also your strategy to cut the bigger market pie!)

Nika

@monolgaz Pushing the price down to "get rid of other players" in the market and then create a monopoly - that makes sense. But I think the states with their legislation would quickly thwart this attempt.

Harsh Shah
Launching soon!

Great question — pricing is one of the most strategic yet overlooked decisions.

For our product, we combined classic principles (cost, competition, target group) with a heavy focus on perceived value. Especially in B2B, people pay for outcomes, not just features.

We also designed pricing tiers around natural value milestones, so customers “graduate” as they grow. It’s less about discounts, more about clarity and alignment with their success.

On promotions? I’m cautious. Strategic offers (early adopters, annual billing) are fine — but constant discounts attract the wrong crowd and devalue your work.

In short: price confidently, package smartly, discount rarely.

Nika

@harsh419 What prices do you offer? Can you share the pricing site?

Harsh Shah
Launching soon!

@busmark_w_nika Sure, we're offering 2 plans -- Monthly at $9 and Lifetime at $49.99

Ömer Faruk Delibaş
Launching soon!

I once read something like "if no one complains about your prices being too high, your prices are probably too low"

Nika

@armutyus I have heard it from one YouTube as well. Actually, her videos were inspiration for this post :)

Kaustubh K

I stopped offering discounts. In the initial days of my B2B SaaS, I offered our SaaS at discounted subscription prices.

They were early adopters, our SaaS had very limited features and I think lowering the price was justified.

Turns out that the ones who received the discount have all sorts of issues:-

  • They demand more features

  • They've more support requests than the ones on mid or top-tier plans

  • They have lower patience

I politely inform our customers that we don't offer discounts. We do lose business - but that's okay I guess. It keeps my focus on serving the existing customers better.

Nika

@kaustubhkatdare Yeah – high pricing filters users :D if something costs 1 cent, everyone can afford it – aka more people with weird suggestions :D

Kaustubh K

@busmark_w_nika - There's no point in selling for higher price point. The key is to finding the right customers who will pay the high price; but in return derive even higher value.

Mytoner

Starting with a small group of 10-20 founders testing their websites is a smart approach—it allows for focused feedback and quick iterations. Reaching out on targeted subreddits can definitely help find early users who face the exact problem you're solving.

By the way, if you’re creating printed materials or user guides alongside your app, I recommend mytoner.co.nz for reliable and affordable printer ink in New Zealand. Quality print can make a strong impression!

Rohul Patel

Not looking to hijack the conversation, but felt this might add to the discussion:

What are your thoughts on yearly-only pricing with NO monthly option?

My product is an AI business coach, and real business transformation takes time. If someone only commits for a month or two, they won't see results and will churn thinking it doesn't work.

We offer part of the system free so they can test functionality first, and we don't have many monthly alternatives in our space anyway.

My thinking: Yearly-only means better customer success (they stick around long enough to see results), lower churn, and attracts customers who are serious about change.

My worry: Losing potential customers who want the monthly option.

Has anyone successfully gone yearly-only? How did customers react?

On your discount point - I think people like getting discounts, and if they do, why not show it to them as savings and make them feel good about it? You're still setting your price where you want it. With online software, it's not like they call you up and haggle like it's a car dealership.

Nika

@rohulp For me, yearly pricing would not be convenient at first. When I tried the X subscription at the beginning, I wanted to see what features it offers and whether I like it. After one month, I switched to yearly because I liked it and decided to use it for another year. So ONLY yearly pricing wouldn't be attractive for me (personally).

Oluchi Njoku

Product Marketer here. I handled a pricing project one time where we looked at cost, competitors, customer usage, and feedback from sales calls. The main problem was how we were communicating value and framing it, especially on our pricing page.

We tested a few things: tied pricing to usage, used mystery shoppers to benchmark competitors’ value and positioning, and introduced an à la carte option for more flexibility. Funny enough, the à la carte model isn’t our most popular. Turns out most customers prefer simple, all-in packages with clear value upfront.


Biggest lesson? Price is as much about perception as it is about numbers. If your messaging doesn’t back it up, even a fair price can feel too high.

Nika

@oluchi_njoku Hey Oluchi, that is interesting. One more question: How do you communicate increasing prices?

Laura Cruickshanks

Following 👀

I'd like to know how long people spend on researching the competition. 😇

Nika

@laura_cruickshanks I would do it regularly at least once per month to see how they play the game :D

Gin Tse

Great points! Pricing strategies are crucial, and it’s great your team is focusing on this.

Key considerations include:

  • costs (factoring in hidden ones like salaries and rent)

  • positioning (who you are, competitors, and value proposition)

  • market strategy (entry approach and timing for price adjustments).

Nika

@gin_6078 How did you price your product/service, if you have any? :) If you changed something in pricing, what was the reason?

Pulin Yu
Launching soon!

To determine a price, I consider factors like production costs, competition, target audience, and market trends. I prefer value-based pricing, where the focus is on the product's unique benefits. As for promotions, I believe they're useful when aligned with brand value but shouldn’t compromise perceived quality. That's a quite interesting topic that inspires a lot.

Alexander Alkor
Interesting post! I have some thoughts about discounts... Discounts are good for everyday products, which you're buying on a regular basis. Especially food, but maybe things like sweets counts here, too:) So, if one wants a discount for such goods, it doesn't mean one doesn't value your work, but just want to save a bit of money - as these goods are very important anyway. For more specialized products, like instruments, devices, or software, they may attract some attention, but aren't as important at all. For example, in my case, I would explore the product quality and test it, but I wouldn't care a lot whether it's a discount. So yes, in this case, if one loves a product, one wouldn't wait for a discount.