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Does Customer support AI chatbot still in demand
I am building Chatbase alternative and want to do quick market check is it still in demand or market is saturated ?
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Ruban Nanthagopal
I hope so - I'm building one too. But it's a little more than just an AI chatbot: clickconnector. com
ClickConnector is a customer support platform for SaaS products.
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From what I’ve noticed, AI customer support chatbots are still relevant, especially in areas like e-commerce and tech. It's definitely not saturated, but thre's room to innovate.
Personally, I think AI chatbots are still in demand. A lot of companies are looking for solutions to streamline customer service, so it's not oversaturated in my opinion.