Subscribe
Sign in
Start new thread
All
General
p/general
Share and discuss tech, products, business, startups, or product recommendations
Kat Lim Ruiz

Building a CRM for startups, any advice or features you think are the most needed/painful to use?

5
•

Add a comment

Replies
Best
Eric Beans
Differentiators for CRMs are hard to identify. Something super simple to use with great triggers and text/email campaigns would be nice
Kat Lim Ruiz
@happhi thanks for your response, when you say triggers what do you mean? Ways to automate a customer flow?
Eric Beans
@katlim_ruiz Lead integrations (lead comes in from X/Y/Z kicks off campaign A/B/C) Text and email capabilities Easy follow up options for continued touch.
Ivan Ralic
Competition is brutal in the CRM space. Attio for me nails everything startup needs in the begining. Maybe try and figure out a way to make other products more CRM-like, like Notion for example. Or use Notion as a DB (Contacts and Deals) and build an App/Extension that enables users to sync their Gmail and LinkedIn to it 😄
Kat Lim Ruiz
@ralic thanks for your response, I will analyze the Attio features, first time I heard of it. Your idea about using Notion is a good one, I agree that whatever is easier for the user will work.👍