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Floatbot AI Agent Assist
p/floatbot-agent-assistEnhance agent productivity with conversational AI
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Jimmy Padia

Floatbot Agent Assist — Increase contact center efficiency with AI agent assist

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Your customer support agents don’t have to struggle to find the relevant information while talking (or texting) to customers. AI Agent Assist are here to help

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Jimmy Padia
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While talking to your customers, your agents can ask the AI Agent Assist (a chat or voice interface) to find information. The bot finds information quickly, sparing the human agent to sift through the pages of the script or other documents. Or the bot can listen to the conversations and suggest answers in real-time.